Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Shoeluv

    Shoeluv Senior member

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    haha I noticed that, I think he is selling new underwear but takes pictures of used. [​IMG]
     


  2. Shoeluv

    Shoeluv Senior member

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    I am also just ignoring his message, he did the fake USPS number to keep his rating up while waiting for me which is even sleazier so I will just wait a week and open a case.
     


  3. DanM

    DanM Senior member

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    Fake USPS number? If that's not against policy, it should be. Since part of our ratings are based on shipping time, faking that should be a big red flag with Ebay.
     


  4. Steve Smith

    Steve Smith Senior member

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    I have listed hundreds of Brooks Brothers items on ebay with starting bids of $1. This is a strategy designed to generate interest because a buyer thinks that perhaps he can get the item for a very low price. That is a two-edged sword and sometimes the item sells dirt cheap. This guy wanting to back up on a tie over a few bucks is complete BS and he deserves negative feedback.

    I shipped a BB tie yesterday which I would not trade for the tie in his auction. It went for $8.50 shipped. No big deal. In that situation the buyer gets a great deal and you ship it.

    Being wrapped up in whether you make a profit on a single item is a rookie attitude anyway. You look at the big picture. If your reputation and your personal integrity is not worth more that $6 then you have a huge problem.

    TLDR: The ebay tie seller needs to ship the tie and grow up.
     


  5. My Main Man

    My Main Man Senior member

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    Yeah, that's insanely sketchy. Can you shoot him a message and say "oh, I see you shipped so it looks like we're all set. Thanks!" and see if he admits to uploading a fake number? I guess I'm not sure what that will ultimately accomplish aside from some shitty seller justice.
     


  6. Steve Smith

    Steve Smith Senior member

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    Hey that 15-33 shirt is one of my listings, free advertising.
     


  7. capnwes

    capnwes Senior member

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    Can someone help me understand this guy?

    He bought two pairs of boots, one (the Wesco boots) were a size too large that I tried to discourage him to buy, but he insisted that his cobbler could make them smaller. He also wanted me to lie on the customs documents so he wouldn't have to pay import taxes, for which I reported him.

    I had thought we were not finished communicating here, but he has now left me neg feedback. I was still trying to get information out of him about the condition of the boots. I've done my best to keep civil, but the translator or his poor English (not sure which) is killing me.


    Hello Wes,

    I was today at customs - there I was able to first pay 35USD import duty - ok ...

    Then I once unpacked the boots. Of the WESCO boots I'm disappointed - they are in a much worse condition than on your photos (you have to make real talent images) - the other boots are as shown, but one thing I must mention they are absolutely filthy - had yes at least once can make short clean with a brush ....

    The WESCO I would send back the most - they are in a really bad state - I Can not imagine my cobbler can get ready again and if it will cost a lot to me ..

    have paid just 54UsD - you had told me that this is going to cost the shipping costs minimum 80USD (?)

    Wes, normally I'm more of someone who sometimes turn a blind eye - but the deal is gone in my opinion not fair. I'm curious times on your answer ...?

    Greetings from Germany
    Stephan


    Hello Stephan.

    I am having difficulty understanding your English in your message. Could you please reword it and resend it?

    It seems you are making a complaint about the customs fees. Customs fees are the responsibility of the buyer, As I told you before I can not falsify the customs documents to save you money. That is against the law. I am sorry you had to pay $35 to get them, but that seems quite reasonable compared to some amounts I have heard,

    Are you making a complaint that I charged you too much for shipping? I did not charge you anything for shipping. I shipped them for free and paid the cost of shipping out of my own pocket.

    As for the condition of these vintage boots, I have supplied 12 photos in each listing to show the scuffing and marks of the boots. I stated in the description that there is moderate scuffing on both pairs. Did you review the photos and description before you made the purchase?

    I sold these boots at significantly less than my asking price at your request. I advised you against purchasing the WESCO boots since they were the incorrect size, yet you purchased them anyway.

    Please let me know your response.
    Wes

    Hello Wes,

    this is not right what you tell it - you sold me the boots for 400USD, with the note that you min. Pay 80 Usd Shipping must!

    The second pair did you said in your 12 photos not from below, or better, photographed the sole - this sole is very dirty - I did not say more.

    And I have noted that I was nachzahen customs duties was ok ... since I have not bitched!

    The WESCO .... check out the pictures, then u do not have to decide whether I am right ode ....


    Greetings Stephan



    Stephan,

    I am sorry for the confusion, it seems there is a language barrier here.

    I don't see how it matters what I paid for shipping since you were not charged for shipping. You got free shipping. I paid for it. I also paid for the insurance.
    I am sorry the sole of the vintage boots were dirty. It should come off easily with a brush.

    I thought you were complaining about the customs fees. I was mistaken. I am sorry.

    There are many photos of the Wesco boots shown. I am still not sure what you want me to say or do here. I do not edit my photos and I use a quality camera and 5000K fluorescent lighting for daylight rendering of color and condition.

    Wes

    Again Wes,

    apparently we really have a mutual understanding problem - you know what? Forget about it - I've assumed that you very well understand my complaints and will express yourself fair to business - which I now not so - well I'm not dependent on it - a positie reaction would have been good - if not then not .. .

    Some place has no value on good reviews - I have!

    And fairness is paramount for me on ebay - there is no exception be me - that you can read over 350 times with me - and I buy and do not sell commercial!


    Take care of yourself ... is too exhausting to push understanding to 0!


    This is the only photo he sent me of the boots to show me the condition. To me it looks like he tried the one on and found it was way too big as I told him they would be.
    [​IMG]


    These are the photos from my listing.

    [​IMG]

    [​IMG]

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    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]

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    [​IMG]

    [​IMG]


    So now he has left me negative feedback, and I am still waiting to hear what the condition discrepancies are.
     
    Last edited: Jun 24, 2014


  8. My Main Man

    My Main Man Senior member

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    That is confusing. Maybe ask him to send his response in German so you can use a few translator programs to figure out what he's talking about?
     


  9. capnwes

    capnwes Senior member

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    His negative feedback is written in pretty much perfect English.

    "Unfortunately the boots were in a much worse condition than the photos showed"
     


  10. Shoeluv

    Shoeluv Senior member

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    That is a great idea, and I did just that

    Quote: I hope that he sends me back an email saying he just added a placeholder or something, than I will forward that to eBay and a link to their policy about fake tracking numbers.

    http://pages.ebay.com/help/policies/performance-manipulation.html
     


  11. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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    Having read all that, I would call ebay but it does not appear to me he has done anything that would constitute removal of the neg unfortunately unless you can say he was upset after asking to illegal mark the item lower, but doubtful due to his message reply.. He gave his opinion that the quality is not the same as the photos which is an opinion and allowed for feedback. Would still call ebay and try my best but not sure they are going to remove that one.

    You offer returns, right? Will be interesting if he tries to return them as the cost of the customs and return shipping prob isnt worth it for him.
     
    Last edited: Jun 24, 2014


  12. FlorianQC

    FlorianQC Senior member

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    Hey guys! I'm contemplating setting up my own photo studio to improve my game. Do you think this is a good deal? Appears really cost-effective to me

    http://www.amazon.ca/Continuous-4-B...e=UTF8&qid=1403650496&sr=8-3&keywords=softbox

    I'm still searching for better deals though eBay or Amazon and maybe I'll hit my local flea market..

    Keep in mind that everything retail is ALWAYS more expensive here... We gotta pay for healthcare you know :)
     
    Last edited: Jun 24, 2014


  13. capnwes

    capnwes Senior member

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    Yeah, he now said he won't return them and wants $50 back. Still waiting on his next reply before I call eBay. I wish he would return them though, He only paid $100 for this pair and I have a US buyer offering $250 if they come back.

    I am just confused why he stopped in the middle of our communication to leave negative feedback. I was just trying to get a clear idea of what the dispute was and what he wanted me to do about it. Though the boots were accurately represented in my photos, with closeups of the scuffing.
     
    Last edited: Jun 24, 2014


  14. jdrizzy

    jdrizzy Senior member

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    Holy! I totally dislike some of these buyers. I have my shipping charges set exactly to where they pay how much needs to be paid so I don't have to pay (even sometimes I miscalculate and I do)- This one guy wins a 9.99 auction , and is now complaining about the 14 (lowered the price) dollar shipping it costs to get it to the states.

    WTF mang, I'm in Canada, what do you want me to do. Wasting my time and shiet.

    Sorry about the /rant.
     


  15. ridethecliche

    ridethecliche Senior member

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    Tell him you'll hold it for pick up if he'd like to drive out to you and pick it up.
     


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