Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. SchoolyardBully

    SchoolyardBully Senior member

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  2. suited

    suited Senior member

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    The worst part would be waiting to make sure he doesn't try to return it :happy:

    God only knows what the person is planning on doing with that thing to the tune of over a grand. You should seriously message the person 6 months from now, when a return is impossible, and straight up ask them what they used it for.


    Same here, but they were incorrectly paired with a Luciano Barbera pinstripe suit jacket and I didn't notice they were the wrong pants until I got them home (it was a pretty good haul so I was moving fast). The suit was so cheap that I knew I could make money from just selling the orphan jacket, so I picked it up and then realized the pants didn't match when I got home.
     
    Last edited: Jun 8, 2014
  3. Lirum

    Lirum Senior member

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    Even if the person returned it he would have plenty of great second chance offers. But yeah, I want to know the backstory for that. Figure spoo does too for that book.
     
  4. thefastlife

    thefastlife Senior member

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    excellent, thanks as usual.


    also - there still isn't a program/app for windows to make templates huh? surprising. mine is so awful/basic.
     
  5. SchoolyardBully

    SchoolyardBully Senior member

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    I made mine from scratch through basic html, just have to copy and paste a bunch of things.
    I got my layout idea from this one guy whose famous on here (spoo)

    http://www.befr.ebay.be/usr/sartorialsociety?_trksid=p2047675.l2559
     
    Last edited: Jun 8, 2014
  6. Lirum

    Lirum Senior member

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  7. SchoolyardBully

    SchoolyardBully Senior member

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    the brooks brothers tie? haha
     
  8. Fueco

    Fueco Senior member

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    I just had a return opened against me for a pair of boots that are "apparently" women's (hiking boots). The seller's message basically said "These are obviously women's. How long have you been working in retail? I don't think the seller should be so proud of being a "customer service master". Why should I have to pay for return shipping."


    WHAT THE FUCK HAPPENED TO MANNERS?

    I responded and basically said, "I have had well over 1,000 transactions in the past year with very few issues. If I made a mistake, I will own up to it. I'm human, not infallible. Customer service isn't about being perfect 100% of the time, it's about doing the right thing 100% of the time."

    The best part is that the dude has a feedback score of 7 (member since 2003). He's only left feedback for one seller. That feedback read "Defective product by prompt return".
     
  9. Tyrone MacStiophain

    Tyrone MacStiophain Senior member

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    I was afraid to look at the spoilered image! But I just got a vintage Chester Barrie suit with HORRIBLE crotch stains. (They were actually on the pocket bag, not on the crotch lining, so I missed them on original inspection.) Anyway, I tried the SF-approved deep cleaning for shirts method, only with cold water -- and it was AMAZING. They came out sparkling. If you have the time, I recommend it, rather than selling gross pants at a loss.

    Pics below show the horrific water that I dumped after soaking, and the finished product.
    [​IMG]
    [​IMG]
    [​IMG]
     
  10. suited

    suited Senior member

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    ^ nice!

    Don't think it's worth the effort for the pinstripe pants, but I do have a full Bijan suit with soiled pants. It's everywhere, though. I'd have to completely submerge the seat of the pants in water. I'm not convinced it would remove 100% of this stain. It's an all or nothing deal. Unless the stain disappears completely, I still have to list it as soiled.
     
  11. FlorianQC

    FlorianQC Senior member

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  12. Shoeluv

    Shoeluv Senior member

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    What are your normal policies with converting UK/Euro sizing? For instance I have a pair of Cheaney's that are 10E UK, this technically converts to 11D US. Do you guys make this conversion? I have had people tell me that I should set them to wide but E is normal width in the UK (actually F is normal width and E is narrow except for a few manufacturers). 'G' is wide in UK, I just don't want someone to complain or open a case.
     
  13. HansderHund

    HansderHund Senior member

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    Yes and no. I list the sizes that the shoe/clothing lists, but my ebay makes me put a German/EU size in order to list. It's a pain, because I have to explicitly state that a conversion chart was used and that it is actually a UK XX or US YY. I had to take a return once from a rather unpleasant guy that decided his conversion was more accurate than the chart I used. I had included measurements of the insole as well, but that didn't matter to him. I also field questions often asking for EU sizing when non exists on clothing.

    Bottom line: A certain percentage of people won't read/care about measurements and conversions and order things anyway. You'll have to take a return for this reason sooner or later, it's just one of the costs of doing business, unfortunately.
     
  14. rhyme

    rhyme Senior member

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    I did the same thing with an aquascutum blazer with stains. Hand washed it in tub with oxyclean, flushed the dirt out and let it air dry on a plastic hanger. The stains are gone and i dont think the jacket lost it's shape. Practiced on a few ties with resolve and talcum power but the results are kind of mixed.
     
  15. hbkshin

    hbkshin Senior member

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    I probably have about 9 hermes ties with stains I'm withholding from listing till I can get them unstained. But alcohol is too harsh, and I haven't been able to find anything to get those stains out yet on the delicate silk.
     

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