Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.
Already done, my friend.
Yes. I tried last week and was told to wait until Tuesday. Then the buyer beat me to the punch. By the time I called ebay, they were clearly influenced by the buyer and inclined to rule against me -- even though I pointed out that I'd photographed the label (primary complaint was that shirt received was labeled X, when it was listed as Y) and provided actual measurements, so that I was best representing both tagged and actual fit. It was all I could do to get them to agree that, if the buyer couldn't prove that either were inaccurate, that someone -- at least ebay -- should make me whole on my shipping costs.
So the bottom line is: I KNOW they are going to rule against me. They told me as much. So the only way to get the feedback removed is if it violates the policy -- which it DOES, since it's inaccurate. But they're refusing. Because they're asshats.
I had a $300 return recently due to "does not fit", had label pics and measurements. Told buyer I'd refund minus my original shipping cost and not pay their return postage. They were ok with it but that might have been an exception. They paid to try it on - beats going to the store sometimes I guess.
Jesus. This whole situation is making me rage.
Are you only allowed to have 8 cases opened against you, than they shut your account down? Is there some process to lower it/equalize it somehow.
Srsly. I WON a similar case as a seller when I had less evidence. I'm sorry for you, man. It really is all about getting on the phone with them first.
Small flat rate, it's either $23.50 or $26.50 and prints on the normal size printing label.
Woah, where did hear about this 8 case rule, and possible shut down?
I just woke up from an unexpected nap and read this! I'm freakin out maaaan.
From what I can tell, all of this is based on the number of transactions you've had in the past year.
On a more serious note, how do people avoid getting low DSRs for shipping cost when shipping things like ties via Priority mail? I can't get people to understand just how much it costs to ship things like boots... I gave up and started offering free or at least really cheap shipping.
New Gravati toe stitch suede Oxford's - one is sun faded - might be a deal at $19 + $12 ship if you're an expert at re-dying suede shoes.
@troika had a little guide on how to do this, for that money I would be tempted to try to dye them blue and take a day trip to Memphis and break them in if they were my size.
Doubt they would come out well if you tried blue - dark brown, probably.
I've been contemplating the high cost of shipping heavy footwear (and clothing like robes or jackets) lately as well. I've come to two possible solutions that I can live with: 1.) Use the Cost Varies by Location feature and identify within my shipping narrative I am using this function because the item is heavy and the cost is so discrepant east coast v. west coast since I am shipping from NY, or 2.) Go with a standard shipping price with the self-understanding that I am making money off my east coast ships, and lose a few bucks with the west coast sales. I tend to ignore the sales where I make $3 on shipping shoes, but man I get my panties all up in a bunch when I lose $3.
Last, but not least, on shoes that are not super expensive, and will not suffer from a bit of box cramming, I've received shoes jammed into a medium flat rate which is right around $11 for those with no additional shipping discounts.
When I checked my progress into becoming a top seller / or whatever. Its tracking my cases opened (it says x/8)
Can you inform me on how cases work.
I was told by Ebay after being negative repped by a buyer who lost his complaint case with me on Paypal that they wil allow the buyers neg rep. and will only remove it in a clear cut case in which actual delivery of the item was the issue.
IMO you need to do a flat rate shipping for shoes... or just offer free shipping and factor it into the sale price if you are doing BIN. This goes back to the point I tried to make about not listing stuff because you dont have extra fee items. If you are worried about the last $0.10 to lit an item or the last $3 on a $80 sale then you are thinking about this wrong.
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