Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. capnwes

    capnwes Senior member

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    Venting.....

    How is it that ebay sellers are held to such a high standard of service, which is increasingly impossible to maintain.....yet I spend the first couple hours each Monday morning canceling transactions for buyers who don't feel that a binding bid contract matters.
     
  2. FlorianQC

    FlorianQC Senior member

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    thanks! that was my last 'solution', I thought eBay would have some kind of system for doing that :eek: already done, thanks!

    The weirdest thing is that eBay won't collect its 10% this way... ?!?!?!?!? I wonder why there is no integrated system in eBay just for that
     
  3. Lirum

    Lirum Senior member

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    +1

    Quote: Quote:


    If you have further concerns or questions, please let me know. Thank you!


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    Please let me know what you think. Thank you!


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    Thank you for working with me!


    Quote: lol.
     
  4. jdrizzy

    jdrizzy Senior member

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    I currently have a no refund policy, should I open up to returns so they stop opening cases? Cases are much worse I'm assuming? What happens if I offer full refunds, still a slash on my account right?
     
  5. My Main Man

    My Main Man Senior member

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    Not necessarily. As of right now, with you not offering returns, customers end up making up excuses (smells like smoke, small holes, measurements wrong, etc) If you offer hassle-free returns, the buyer will just be able to choose the real reason they're returning and you won't get a mark on your account. They could still make up stuff because they think you might reject the return somehow. Just make sure to put that you offer hassle-free returns in your listings.
     
  6. jdrizzy

    jdrizzy Senior member

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    For any type of return, would they go through the case system again or just Pm me?
     
  7. Snoogz

    Snoogz Senior member

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    Enjoyed my highest thrifted pre-owned shirt auction sale!

    Charvet
     
  8. jebarne

    jebarne Senior member

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    are the old catalogs online or have you collected?
     
  9. jebarne

    jebarne Senior member

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    awesome.
     
  10. My Main Man

    My Main Man Senior member

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    When you offer returns, there's a link for the buyer that says something like "initiate return". It basically works the same as the case system where they'll leave a reason for the return and then print out a shipping label. You'll then have the option of issuing a return right away or waiting to inspect the item. You can still end up with marks on your account from it, but you're less likely. Like people say here all the time, even if you don't accept returns, you still accept returns because eBay will make you.
     
  11. My Main Man

    My Main Man Senior member

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  12. jdrizzy

    jdrizzy Senior member

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    Is the hassle free option the 14 day option, just to double check.
     
  13. Snoogz

    Snoogz Senior member

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    Thank you. I truly think this may be my record for a long time. I rarely see shirts go that high. Even your high end Kiton, Borrelli, ect.


    ...all it took was two ambitious bidders....
     
  14. Steve Smith

    Steve Smith Senior member

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    I am convinced that measurements and how to measure are magical and mysterious to most ebay buyers. I have some BB custom made shirts. BB does not put measurements or fits on the labels of these shirts. I put actual measurements of neck, sleeve, and P2P in the listings.

    Question from ebayer: Hello- how do you know that this shirt is in fact 18.5 x 35 ?

    My answer: I have a yardstick and I know how to measure shirts.
     
    Last edited: May 19, 2014
  15. capnwes

    capnwes Senior member

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    I had a guy ask me if I could measure again with a different tape measure, because he was hoping the shoes would be about a half inch longer. I felt silly having to explain to him that all the inches on all of my measuring devices were the same size.
     
    Last edited: May 19, 2014

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