Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. grendel

    grendel Senior member

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    Stupid people can be stupid on any platform.

    On another note, is there any way to know if eBay has read or decided on a customer service message?
     
  2. VLSI

    VLSI Senior member

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    Why not just call them?
     
  3. capnwes

    capnwes Senior member

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    Sometimes they will send you an email with minimal details on their decision, but often you won't hear anything. Calling would be the best bet.
     
    Last edited: Oct 3, 2012
  4. Steve Smith

    Steve Smith Senior member

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    Make sure it is a brand new one.
     
  5. grendel

    grendel Senior member

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    Jeebus, the saga continues. So first the guy sent me a message saying that he wants the $25 back because he doesn't see anything about a restocking fee. I haven't responded yet.

    Next I get an email from eBay "NOTICE: eBay User Information Request" with my contact information including my phone number and his contact information. I notice that I have a voicemail on my phone... from him... wanting his $25.

    I didn't realize eBay would give my phone number out. Did anyone else know this? I'm PISSED. Now I'm going to have to actually call eBay customer support about this idiot and he's got my damned phone number and can harass me forever.

    Should I message this guy back and point out that 1) The listing terms and conditions DO state that there's a 10% restocking fee, 2) He messaged me when he bought them and we discussed the restocking fee, and 3) He messaged me when he returned them and told me to hold out $25? Or should I just talk to eBay and not respond to him?

    GAH!
     
  6. capnwes

    capnwes Senior member

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    I would call ebay now, and see what they want you to do about it. They will tell you whether it would be best to continue to argue with the guy. They can at least flag the transaction in case he opens a case against you.
     
  7. grendel

    grendel Senior member

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    Too tired tonight. Will call tomorrow. Thanks.
     
  8. Snoogz

    Snoogz Senior member

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    I need some help / recommendation on a eBay bidder. I have a pair of boots up and a buyer with a 1 rating bid on it. He has only 1 feedback history and it is negative reading "would not do business with again". This specific bidder left feedback once reading "seller does not ship to APO addresses"

    First off I'm not too familiar with what an APO address is.

    Second, how do I go about getting rid of him? I don't want to even chance doing business with him because I'm scared and will get screwed out of this transaction.
     
  9. VLSI

    VLSI Senior member

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    In your bidder requirements you should be able to filter out people with -1 or less feedback. Unfortunately, you can't filter out 0 but I've had a few 0 feedback buyers and so far so good. At this point, you're kind of screwed in regards to bowing out gracefully though. Didn't see auction was still going. Yes, cancel bid and block bidder as stated below.
     
    Last edited: Oct 4, 2012
  10. panda693

    panda693 New Member

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    http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShow

    Just go on customer support and write in managing bidders, then cancelling a bid. You can cancel the guys bid from there. After that go back on managing bidders and put bidders over say 5-10 feedback then he wont be able to rebid!
     
  11. hooker4186

    hooker4186 Senior member

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    Anyone have experience shipping to France and Thailand? Weird combination I know, but I have messages from two separate bidders on two separate items this morning wanting me to ship trousers and a shirt to those countries even though I said CONUS shipping only - I don't really mind shipping to either bidder as they both have over 300 positive feedback with a history of similar bids, I just don't want to get burned. What's my best option?
     
    Last edited: Oct 4, 2012
  12. capnwes

    capnwes Senior member

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    An APO address is an overseas military address, it stands for Army Post Office.
     
  13. capnwes

    capnwes Senior member

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    More on the Vintage Southwick Tux Saga

    Chapter 3: Paypal Appeals Process



    Dear Wesley

    PayPal has concluded the appeal of the following buyer complaint.

    Transaction Details
    ------------------------------
    Buyer's name: xxxxxx
    Buyer's email: xxxxxxx
    Transaction ID: xxxxxxx

    Transaction date: Sep 9, 2012
    Transaction amount: $45.49 USD
    Your transaction ID: 4xxxxxx
    Case number: xxxxxxx
    ------------------------------

    We're finished investigating your appeal. We are offering you a partial
    refund in the amount of $30.00 USD to close this appeal
    .

    If you decide not to accept this partial refund, you may be required to
    return the item to PayPal, at your expense, to be eligible for a full
    refund.
     
    Last edited: Oct 4, 2012
  14. VLSI

    VLSI Senior member

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    "We know you're right, but we figure you'll take less anyways and there's nothing you can do about it." Fuck you paypal.

    Also, you may have x'ed out the buyer's email but the hyperlink is still there ;)
     
  15. capnwes

    capnwes Senior member

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    Oops. Fixed that..lol.

    I could send it to them, and try for the last 15 bucks just to screw him, but it is not really worth the shipping cost to do that. Either way, He is out $38 and has no vintage suit to show for it. I actually made a very small profit. He should have taken the return with the $4.54 restocking fee, but hey...if he wants to learn the hard way, I am happy to teach him.

    Just out of curiosity, I googled the buyers name to see who I was dealing with. Turns out he is a 50 year old dude in NY. He has a trademark on record for some recording equipment, which is yet to be developed. I had the opportunity to leave the first review, but I decided not to at this time.

    I was thinking maybe something like this.
    "The product is not what I expected. It is not worth the expense I paid or the time I spent. I get better recording results from my vintage equipment at home."
     
    Last edited: Oct 4, 2012

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