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Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.
Had a buyer purchase a pair of shoes and now they want me to ship the item to a freight forwarder in Florida. The buyers address is in Australia. Since his address in Australia is a PO box, the global shipping program does not apply. After reading some horror stories about this sort of issue, I told the buyer I would not ship to the freight forwarder and I was going to cancel the transaction. Has any one dealt with this? Did I do the right thing?
Only ship to the address on the paypal/ebay transaction. If it happens to be the forwarding company's address, you are only responsible for delivery to that address and anything past that is totally on him.
Turns out the buyer does have a register address in the US, but I'm worried that the buyer will claim damage or file a item not as described... Is there any way to Petey against this!? Does shipping insurance protect against this?
No, but you can always tell him to ship it back. At which point, it may not be economically reasonable for him to do so depending on the item's value. Why do you believe he would do that? Did you describe it accurately?
(I think if you can prove it was shipped again, you're off the hook though since he can't prove damage happened prior to arriving at his shipping facility -- i.e. they could have done it. I think someone else in here has a story about that)
I've had no trouble in Russia to date. First (and only) international package "lost" was Malaysia. I think I've since removed every country that I can't insure from my delivery list now.
Someone beat you to it. Unless that was you? I was a lot more comfortable hitting the Men's Wearhouse and getting measured out and trying on several different coats until I found my fit.
Well I read a few stories about how people have been scammed like this... Additionally when I asked the buyer questions regarding the freight forwarder, they went ignored. When I told them I wanted to cancel the transaction, instead of responding, they paid for the item instead. They do have 100% feedback though and 1000+ transactions ( but this just feels kinda fishy!)
Question for you guys. I have so many shirts that it would take forever to put them on mannequins.
What's the general consensus on Shirts on Mannequins? I note that some use and some don't.
As a store that doesn't have many eyeballs yet, I am trying to figure what generates the most clicks.
Seriously if he has that many transactions, you should be fine.
Too much time - Not enough money.
Quick iron and lay flat. Bumps, ripples and shadows are much easier to see when you have an item laid flat so you want it to be ironed IMO. As you said "it would take forever to put on a mannequin" which is why you dont lol.
Anyone get the Ebay Survey link? If you did and havent done it, it is about Seller Feedback, DSR's etc.
You still advise this for high detail shirts like RG? Haven't stopped thinking about that since I saw Wes's screencap of his $150+ auction for a RG where the gallery pic was on a mannequin with the collar popped.
For everything else this makes sense, and is why I want a steamer.
If you have a decent track record, I think the neatly folded method, showing the cuff is the best way to go.
These pics plus a good description of the fit and fabric and measurements tell me all I need to know, or as much as it would if it was laid flat.
Not my auction BTW.
Thinking of buying one of those cardboard shirt folders so I can get it neat every time.
Edit> Wes's type of shirt is absolutely an exception to the rule. If the shirt has embellishments or a changing pattern, anything that wouldn't be shown folded up, it needs to be shown full out.
So, newbie seller here. Sold a pair of pants last night. Couple of hours later guy messages me saying they're too big, he made a mistake. I offer to cancel the transaction, he agrees and thanks me in the message for being considerate. So I take the next steps of canceling the transaction, but seems like he has to 'officially' accept the cancellation too. He hasn't responded to it yet, but it's just been one day. In the meantime, ebay has charged me final value fees already.
Have I done everything by the book yet? What are my options if he doesn't respond in the next 2-3 days? Open an 'Unpaid Item' case?
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