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goatamous II

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I've had that happen on Poshmark as well, though caught it before the item was shipped

Hit with a similar response: "I'm selling them for this cheap and you thought they were real?"

Some people like to just blame the buyers
 

LaundryRoom

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I blocked this guy. Can't see any good coming from continuing to sell to him.

user.jpg


Sold him a Burberry polo shirt, no issues.


Got neutral feedback today. Checked his "feedback left for others", to find this...

FB.jpg
 

Fueco

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I had a guy do something similar years ago. When asked, he said that only a handful of sellers deserved positive feedback, and that I had done nothing to warrant positive feedback, even though my service was fine. I got that one reversed due to the tone of his message, but that was long before AI.
 

FPB

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Has anyone had any luck calling eBay lately? They have made it next to impossible to get ahold of them on the phone. I've got another scumbag claiming a SNAD/defective item (the loophole which basically means an automatic return) on an item that was 100% brand new in every way. I'm f'ing sick of people exploiting this.
 

capnwes

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Has anyone had any luck calling eBay lately? They have made it next to impossible to get ahold of them on the phone. I've got another scumbag claiming a SNAD/defective item (the loophole which basically means an automatic return) on an item that was 100% brand new in every way. I'm f'ing sick of people exploiting this.
Start with automated chat, then type agent, it will give you an option to have them call you.
 

eddyroxx

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Has anyone had any luck calling eBay lately? They have made it next to impossible to get ahold of them on the phone. I've got another scumbag claiming a SNAD/defective item (the loophole which basically means an automatic return) on an item that was 100% brand new in every way. I'm f'ing sick of people exploiting this.
 

Sartoriamo

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Geez! I expect a bunch of you got this too . . . I'd have to shop 99 thousand thrifts and have 100 staff, lol . . . (current listings: $50K). :rotflmao:
Ten mill.jpg
 

FPB

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Buyer returned my watch and scratched the lugs messing with the strap. Also, he removed the strap and left the watch to bang around inside the box unsecured during shipping (it's a mechanical chronograph). I chatted with a rep and they said the buyer won't get a refund. I feel a bit bad for the buyer (no watch, $700 gone). Should I just refund him?
 

capnwes

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Geez! I expect a bunch of you got this too . . . I'd have to shop 99 thousand thrifts and have 100 staff, lol . . . (current listings: $50K). :rotflmao:
View attachment 2203055
I called several years ago because I couldn't find the page that showed my limits, which everyone else seemed to have, and the rep told me I had a rare "no limit" account. She said she had only ever heard rumors of them and mine was the first she had ever seen.
 

txwoodworker

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Buyer returned my watch and scratched the lugs messing with the strap. Also, he removed the strap and left the watch to bang around inside the box unsecured during shipping (it's a mechanical chronograph). I chatted with a rep and they said the buyer won't get a refund. I feel a bit bad for the buyer (no watch, $700 gone). Should I just refund him?
I would subtract the damage from the return if you do. What was the reason for the return?
 

FPB

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I would subtract the damage from the return if you do. What was the reason for the return?
He claimed it was defective (which it wasn't). He also said the watch was too big for him. So eBay let him send it back. It's hard to quantify the damage though; the case is made of forged carbon and it's not really fixable. In other words, it can't be polished out (like if it were steel).
 

goatamous II

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AITA if i say no to refunding him?
You sent him a brand new item and he damaged it
You won't be able to recover the costs, so no reason you should be out due to his negligence

If you insist on sending him a refund, I would put it back for sale as new with damage. Then whatever proceeds you get from that sale, less all fees + something for your time, would be the MAX I would refund.
 

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