- Feb 3, 2014
- Reaction score
May have a chance with the slim fit one but the SLP is going to be tough is not impossible
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Was this a reputable place called The Real Real?I bought the jeans from a reputable second-hand seller which authenticates name brand items...
I would call EBay on the SLP buyer and point out the language used in his message to you. If nothing else, this clown should be reported for foul language. That at least used to be against Ebay policy.Alright, I need some advice:
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I didn’t write that it was “Slim Fit” in the text description but didn’t say it wasn’t, either. I did mark it as “slim fit” in the item details, and the “slim fit” label, while not photographed on its own, is visible in the photos. I realize I could write it out in the description too, and I could photograph the “Slim Fit” label on its own, but seriously?
Should I ask the buyer to amend? Go to eBay directly? Ignore it? I don’t intend to take a return because, frankly, I’m moving overseas in a few weeks and probably won’t be doing much eBaying from China.
But 2 negative feedbacks in a couple days after nothing but positive is a bit maddening.
On that note: Second issue I need advice on
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I sold these jeans back on November 14th, marked delivered No ember 18th, and then a couple days ago I get this feedback. So I message to get some more info:
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And in response:
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1. Looking at the address I shipped to, it looks like a forwarding company. I bought the jeans from a reputable second-hand seller which authenticates name brand items, so I’m inclined to believe that it’s possible the forwarding company the buyer used switched out the jeans, but:
2. The photos provided are very grainy and don’t include any of the numbers/letters photographed for the original listing, and I don’t have photos of these areas.
3. He threw them away, so there’s no way to investigate further or take a return.
I don’t want to deal with this buyer anymore considering his attitude/insults. Maybe the jeans were fake and I didn’t know - I didn’t personally authenticate them, after all.
So what would you do here? Go to eBay? Take it and move on?
Really miffed about these.
Not TRR, but thanks for the reminder, just picked up a couple things I’d had saved.
Alright, fair enough, yeah I’ll have a crack at both.I would call EBay on the SLP buyer and point out the language used in his message to you. If nothing else, this clown should be reported for foul language. That at least used to be against Ebay policy.
@Flashbang definitely give us the buyers name so we can block. Clearly not a person we want to deal with, sorry you're having to deal with him.
One a similar note, I'm curious how y'all deal with buyers who request BS returns. I've already decided to accept the return itself (even though "seller does not accept returns"), just because I'm a nice guy and the guy requesting it managed to be nice in his request. His reason falls into eBay's functional "try it for free" category: it didn't fit his workflow (not a clothing item, photography equipment). This is the first return request I've had except for one completely looney toons chick who had no connection with reality, so I wonder what most of you do. Accept the return, consider it all good or normal at least and keep on keeping on, accept the return and block the dude for future purchases in case he decides to "try" something that costs real money, or (and this I consider the nuclear option) tattle on him to Styleforum so that he can buy crap on ebay but will never buy decent menswear again, not that I know if he's even interested?
To be clear, I'm not losing much money on this sale, this is about the "principle of the thing" and about establishing policy.
Oh I know that. According to eBay, my item is already on its journey back home to be relisted. My question is really about consequences: forgive or block?If you aren't sure whether to take a return, here's an easy decision making hack I came up with:
Do you offer returns? --- You will take all returns.
Do you offer conditional returns? ----- You will take all returns.
Do you offer no returns? ----- You will take all returns.
Don't relist until you have the item back in hand. Too many things can go wrong.Oh I know that. According to eBay, my item is already on its journey back home robe relisted. My question is really about consequences: forgive or block?
EDIT TO ADD: my inclination is to block him.