- Aug 1, 2010
- Reaction score
The feedback is irrelevant in this case - he paid, you shipped, it was received, yadda yadda. We all had to start somewhere.Sorry to ask advice on a basic question, but I have trouble keeping up with ebay’s mood swings…
I got a return request on an item that was listed as “No returns.” The reason is “Doesn't fit” with a comment, “The jacket is slightly too small.” The correct size was on the listing with accurate measurements, etc.
It’s a somewhat pricey item that I’ve had listed for a while, so it sucks, but would the general advice be to save myself the headache and accept the return?
The buyer also only has 5 feedback which kind of gives me pause, but I suppose that doesn't change much.
I'd accept the return, but the key point is the "doesn't fit"
that's a buyers remorse claim, which means he's responsible for return shipping. As long as you're OK with relisting, it might be one where you bite the bullet.