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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Redsoxfan1104

    Redsoxfan1104 Senior Member

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    I guess I will likely end up issuing a partial refund. It sort of feels like extortion but I don’t have another option
     

  2. goatamous

    goatamous Senior Member

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    It's definitely the shit end of the stick

    I wouldn't give him anywhere near $60 though. Maybe half that (assuming $20 for return shipping + $10 extortion fee)
     

  3. capnwes

    capnwes Stylish Dinosaur

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    In case anyone didn't see this offer. Make them sonsabitches pay.

    Screen Shot 2019-01-10 at 12.52.26 AM.png
     

  4. goatamous

    goatamous Senior Member

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    @capnwes do you have a link for that offer? We have a different one for .ca
    I might as well try to activate both
     

  5. capnwes

    capnwes Stylish Dinosaur

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    If it’s available it’ll be in the promotional offers section of the seller hub main page
     

  6. capnwes

    capnwes Stylish Dinosaur

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    Follow-up. Paypal sided with buyer, despite all remorse evidence, and the fact that she has worn the sweater. FU Paypal
     

  7. M2511

    M2511 Distinguished Member

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    I don't understand this at all. Evidence presumably from a statement she made saying she wore it (so obviously not NWT anymore) and it was still allowed to be returned? I guess if you are a high volume seller stuff like this maybe doesn't hurt so much but for the little guy having this happen makes ebay/paypal pretty risky particularly for any item of higher value.
     

  8. Fueco

    Fueco Stylish Dinosaur

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    Did they force her to return it? What was the PayPal case opened for?

    More importantly, how the fuck are you not covered by seller protection?
     

  9. justridiculous

    justridiculous Distinguished Member

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    That's insane. I'd call PayPal and appeal this.
     

  10. capnwes

    capnwes Stylish Dinosaur

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    The rep told me she thinks the decision is wrong since I provided evidence the sweater was worn, but she couldn't overturn it. However, she told me that if the buyer returns the sweater in anything other than NWT condition, then I can call back for my money.


    Opened for "Not as described." and then lied again, saying "I just received this sweater and it is not a Pringle Cashmere Sweater", having had the sweater for a month and a half.
     

  11. justridiculous

    justridiculous Distinguished Member

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    That really sucks. I'm sorry for your headache, man. Some time back, I had a scummy buyer try to force a return on eBay. Surprisingly, eBay sided with me and didn't allow them to return it. Then, they went through PayPal, calling them to threaten a chargeback. I provided all evidence of what had transpired on eBay and why the buyer shouldn't be able to return it, but they still let the buyer return the item. When I got the item back, I called PayPal and spoke with a supervisor. I explained everything and he agreed that the buyer shouldn't have been able to return the item. He gave me a credit for my original shipping cost, as well as an additional $50 credit for "selling fees."
     

  12. capnwes

    capnwes Stylish Dinosaur

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  13. wumpyfish

    wumpyfish Senior Member

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    @capnwes not meant to continue your agony, just curious about the hilditch and key confused family? was their resolution to that I missed?
     

  14. capnwes

    capnwes Stylish Dinosaur

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    They messaged and said they shipped it back, but never updated the tracking, so the case closed out with no response from buyer. Haven't seen the shirt yet. I imagine it'll be here at some point...... unless she returned it to our London shop.
     

  15. justridiculous

    justridiculous Distinguished Member

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    Dude, you get some crazy customers.
     

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