capnwes
Stylish Dinosaur
- Joined
- Nov 2, 2011
- Messages
- 11,471
- Reaction score
- 27,879
Macbook Battery Situation Conclusion.
So, the seller would not stop messaging me, even after I told him that any further messages would be reported to eBay as harassment. Yesterday, I called eBay anchor support to see if there was any way I could block him from messaging me any more. Instead, without my consent, the ebay rep opened a SNAD return on my behalf. In the return message he requested a refund for the new battery. He said I didn't need to return it, but he just wanted to see what the seller would say. I went in and added photos for proof of the faulty battery and also my battery purchase.
Last night, the seller then began to accuse me that I damaged the laptop by replacing the battery and that I was trying to return a broken computer. I informed him that I have made no changes to the laptop, and that I have the battery here ready to be installed, and that according to his prior message, he claimed (falsely) to have agreed to split the cost. He then accused me again of blackmail/extortion and claimed that ebay was "investigating" me.
This morning, the seller agreed to send me $50 refund if I agreed to revise the feedback. I said "Thanks, I await your refund and revision request". I planned to leave him a glowing Neutral feedback about how rude and accusatory he was. He then told me he would not refund me until I revised the feedback. So, now he is extorting me, right? I called eBay to figure out my next move. The Rep told me "DO NOT REVISE YOUR FEEDBACK, this seller has been a complete jerk and you should not even consider revising it" He tried to close the return case from my side, but found he couldn't until the 19th. So, he went into the sellers account and opened a case against me from that side, ruled in my favor, and sent me a $50 refund. He also reported the seller for poor selling practices and extortion.....who by the way seems to leave only negative feedback for purchases he makes, so you may want to block him.
user id: kd_rome
I'm sure I haven't heard the end of it from this guy yet, but at least it's been resolved.
So, the seller would not stop messaging me, even after I told him that any further messages would be reported to eBay as harassment. Yesterday, I called eBay anchor support to see if there was any way I could block him from messaging me any more. Instead, without my consent, the ebay rep opened a SNAD return on my behalf. In the return message he requested a refund for the new battery. He said I didn't need to return it, but he just wanted to see what the seller would say. I went in and added photos for proof of the faulty battery and also my battery purchase.
Last night, the seller then began to accuse me that I damaged the laptop by replacing the battery and that I was trying to return a broken computer. I informed him that I have made no changes to the laptop, and that I have the battery here ready to be installed, and that according to his prior message, he claimed (falsely) to have agreed to split the cost. He then accused me again of blackmail/extortion and claimed that ebay was "investigating" me.
This morning, the seller agreed to send me $50 refund if I agreed to revise the feedback. I said "Thanks, I await your refund and revision request". I planned to leave him a glowing Neutral feedback about how rude and accusatory he was. He then told me he would not refund me until I revised the feedback. So, now he is extorting me, right? I called eBay to figure out my next move. The Rep told me "DO NOT REVISE YOUR FEEDBACK, this seller has been a complete jerk and you should not even consider revising it" He tried to close the return case from my side, but found he couldn't until the 19th. So, he went into the sellers account and opened a case against me from that side, ruled in my favor, and sent me a $50 refund. He also reported the seller for poor selling practices and extortion.....who by the way seems to leave only negative feedback for purchases he makes, so you may want to block him.
user id: kd_rome
I'm sure I haven't heard the end of it from this guy yet, but at least it's been resolved.