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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

capnwes

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They said they couldn’t resolve anything except the main photo (this was after they tried to convince me that I had originally only ever uploaded 1 photo for each of my listings), so I deleted them all and fixed them myself that first day. Couldn't let them stay on site that way. I only had 59 affected listings, so it wasn't too bad I guess.

Annoying as this stuff is every year....I'm glad they do this stuff in the summer, so it's all squared away by peak season.
 
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goatamous

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Anybody experience something like this:
Sold a shirt, delivered, see the money is on hold in my Paypal account
"Your buyer has opened a dispute on this transaction. Sign in to your eBay account for more information on how to resolve it."

go to ebay. nada in my account signaling a dispute.
go to paypal. no open disputes.

call ebay - no disputes on file.
call paypal - no open disputes.

yet the money is on hold. unsure if i just wait it out for it to get off hold
 

capnwes

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Anybody experience something like this:
Sold a shirt, delivered, see the money is on hold in my Paypal account
"Your buyer has opened a dispute on this transaction. Sign in to your eBay account for more information on how to resolve it."

go to ebay. nada in my account signaling a dispute.
go to paypal. no open disputes.

call ebay - no disputes on file.
call paypal - no open disputes.

yet the money is on hold. unsure if i just wait it out for it to get off hold
Did you check "closed disputes"? Maybe he opened it against the wrong seller and then closed it.
 

HansderHund

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Anybody experience something like this:
Sold a shirt, delivered, see the money is on hold in my Paypal account
"Your buyer has opened a dispute on this transaction. Sign in to your eBay account for more information on how to resolve it."

go to ebay. nada in my account signaling a dispute.
go to paypal. no open disputes.

call ebay - no disputes on file.
call paypal - no open disputes.

yet the money is on hold. unsure if i just wait it out for it to get off hold
Yes, this happened to me with an international transaction. It was a normal return for fit, but the money was held in PayPal. PayPal claimed the hold came from eBay and eBay said there was no case opened.

I got the runaround for the entire time. Shoes made it back, hold disappeared.

Do you have any international transactions that haven't yet been delivered or are being returned?
 

goatamous

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Did you check "closed disputes"? Maybe he opened it against the wrong seller and then closed it.
That's the strange part...nothing in open, nothing in closed on both ebay / Paypal

Yes, this happened to me with an international transaction. It was a normal return for fit, but the money was held in PayPal. PayPal claimed the hold came from eBay and eBay said there was no case opened.

I got the runaround for the entire time. Shoes made it back, hold disappeared.

Do you have any international transactions that haven't yet been delivered or are being returned?
It's not. It's actually (somewhat) driving distance from me....about an hour away


Some more background as it was a strange transaction from the start, with some red flags, especially in hindsight
a) zero feedback buyer. I didn't care too much because I sold the shirt for $30 shipped and they were paying by paypal
b) paid via e-check. yay. took 2 weeks to clear, but it did, and i shipped after i got notification of the payment clearing
c) note from the buyer when purchased:
"Please ship to my Canada address on Ebay. Im in Canada at the moment."
Again, i'm eligible for seller protection, and provided a tracking number

The strangest part in all of this is there was no notification of a dispute from either ebay or PP. I logged into my account yesterday for another reason and noticed that the money that previously cleared was once again on hold.
Could have been scammed, could just be a complete cluster fuck.
 

txwoodworker

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^Can you follow the link to eBay.ca? I've had this before where something showed up on an international (.de iirc) site, but didn't show up on my ebay. I remember it shook itself out. But if there's a hold, on your PP, someone should be able to track it.
 

goatamous

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I'll have to call PP again
Traced through again and saw the following:

"PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information."

I'm wondering if it has to do with the e-check. What a pain over $30.

EDIT: Paypal is saying it's an erroneous hold due to server maintenance. I don't buy it, but will monitor for a couple of days and see if it gets cleared.
 
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RFHansen

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I usually scavenge the cardboard container for shipping boxes. Last week, I shipped some trousers in a box for a massage pillow. Today I had this enjoyable conversation with the buyer, read from the bottom up:

Screen Shot 2018-07-11 at 21.38.05.png


One more thing: A buyer is returning a Brioni polo, claiming it's fake. I think it isn't, and I have explained my case to him, but he insists. Has anyone here encountered fake Brioni polos or other items?
 

drlivingston

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You may want to add this dude to your block list:

He won an auction for a tie on May 26. Here is the sales record.
ass1.PNG


I sent him an invoice. But, he never contacted me and he never paid. So, after more than enough time, I open a non-payment case on June 4.
ass2.PNG


4 days after opening the case, I close it and receive back my FVF. Then, I promptly relisted the tie and sold it. The new owner is pleased with it. Life goes on. But.... wait. The guy who won the tie in May sends me this message last night.
ass3.PNG



To which I promptly replied.
ass4.PNG



A few moments later, I receive this reply... No, I did not respond back.
ass5.PNG
 

Fueco

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Calling a seller a dick for not waiting a month and a half to allow time for him to pay seems like a dick move...
 

ace13x

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You may want to add this dude to your block list:

He won an auction for a tie on May 26. Here is the sales record.
View attachment 1003003

I sent him an invoice. But, he never contacted me and he never paid. So, after more than enough time, I open a non-payment case on June 4.
View attachment 1003004

4 days after opening the case, I close it and receive back my FVF. Then, I promptly relisted the tie and sold it. The new owner is pleased with it. Life goes on. But.... wait. The guy who won the tie in May sends me this message last night.
View attachment 1003005


To which I promptly replied.
View attachment 1003006


A few moments later, I receive this reply... No, I did not respond back.
View attachment 1003007
dick.gif
 

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