1. Welcome to our newest affiliate vendors We are very happy to welcome our newest affiliate vendors, Shibumi Firenze bringing us classic accessories and bespoke tailoring from Florence, and owned long time member "Braddock", and Jonathan Abel who bring us their Goodyear welted shoes made in Portugal.

STYLE. COMMUNITY. GREAT CLOTHING.

Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.

Click Here to join Styleforum's thousands of style enthusiasts today!

Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Fueco

    Fueco Stylish Dinosaur

    Messages:
    11,080
    Likes Received:
    15,500
    Joined:
    Mar 8, 2012
    Location:
    Peoples Republic of Boulder
    It's not returns after questions, it's people not buying things that they ask detailed questions about. It's incredibly annoying and frustrating to get a question and then not get the sale even if you answer the question in a way that should net the sale.

    An example: two weeks ago, someone asked if I offered combined shipping. I responded and said, yes, and gave him the combined shipping rates for both First Class and Priority; and told him that I would have to send him a refund through PayPal after purchase as Ebay doesn't offer a way to combine shipping on multiple items from different listings.

    Crickets...
     


  2. ace13x

    ace13x Distinguished Member

    Messages:
    4,983
    Likes Received:
    8,889
    Joined:
    Nov 6, 2015
    Location:
    New Jersey
    I don't include lengths on shirts. Other than the ubiquitous, "I'll GIVE you x for it.", it's the only question I've gotten more than once. It's not enough to start including that info. Half the time I'll reply, but it never results in a sale.
     


  3. Fueco

    Fueco Stylish Dinosaur

    Messages:
    11,080
    Likes Received:
    15,500
    Joined:
    Mar 8, 2012
    Location:
    Peoples Republic of Boulder
    What about potential customers who don’t buy your item because you didn’t provide that information in the listing?

    I can't tell you how many times I've looked at a listing, but moved on because some pertinent information was not in the listing.
     
    Last edited: Jul 7, 2018


  4. ace13x

    ace13x Distinguished Member

    Messages:
    4,983
    Likes Received:
    8,889
    Joined:
    Nov 6, 2015
    Location:
    New Jersey
    I just feel the extra time measuring length on a dress shirt would slow me down too much to be worth it. Am I missing some potential sales? Certainly, but I'm not doing this full time either.
     


  5. noob in 89

    noob in 89 Distinguished Member

    Messages:
    8,584
    Likes Received:
    9,089
    Joined:
    Dec 28, 2010
    Maybe peeps could hash out a collective FAQ boilerplate aimed at reducing questions.

    I’ve seen some impressive listings like this on Grailed, mentioning that people who ask something already covered will be blocked or ignored. Seems fair. I’ve seen others list measurements and ask buyers to do their own research on fit. IIRC, Spoo’s b&s listings always lead with pertinent info, which was a nice touch — seemed very helpful, professional, and (I felt) probably gave buyers an opportunity to think twice before asking needless questions.
     


  6. div25sec9

    div25sec9 Senior Member

    Messages:
    723
    Likes Received:
    513
    Joined:
    Jun 22, 2011
    Location:
    Canada
    How much are you really getting slowed down by a single measurement?
     


  7. ace13x

    ace13x Distinguished Member

    Messages:
    4,983
    Likes Received:
    8,889
    Joined:
    Nov 6, 2015
    Location:
    New Jersey
    Think of it like using an inkjet printer vs. a thermal label printer. It's not a lot, but it's enough that I won't do it.
     


  8. Fueco

    Fueco Stylish Dinosaur

    Messages:
    11,080
    Likes Received:
    15,500
    Joined:
    Mar 8, 2012
    Location:
    Peoples Republic of Boulder
    Measuring garments gives me more time to spot defects and damage. I also think that providing measurements adds up to more sales and higher prices. But hey, YMMV.
     


  9. ace13x

    ace13x Distinguished Member

    Messages:
    4,983
    Likes Received:
    8,889
    Joined:
    Nov 6, 2015
    Location:
    New Jersey
    I provide P2P and sleeve length. I'm sure if I provided length down the back, I'd be asked for length down the front or some other such nonsense. I'm satisfied, if someone passes my item by, oh well.
     


  10. kbadgley84

    kbadgley84 Distinguished Member

    Messages:
    4,665
    Likes Received:
    13,603
    Joined:
    Feb 3, 2014
    I’m 5’8” and size small, length of a shirt is really important for me when buying, would not buy one online if I didn’t know how long it was. Just my 2 cents from a buyer perspective
     


  11. ace13x

    ace13x Distinguished Member

    Messages:
    4,983
    Likes Received:
    8,889
    Joined:
    Nov 6, 2015
    Location:
    New Jersey


  12. RFHansen

    RFHansen Senior Member

    Messages:
    418
    Likes Received:
    1,408
    Joined:
    Aug 19, 2016
    Whoa... eBay is acting up these days. Sure was a brief notice they put up about it. All my 300+ listings seem to have disappeared from my store. Also got recurring errors trying to send invoices. And a buyer is claiming I sent him a fake Brioni polo. What a travesty.
    Anyone else having the disappearing listings problem?
     


  13. RFHansen

    RFHansen Senior Member

    Messages:
    418
    Likes Received:
    1,408
    Joined:
    Aug 19, 2016
    Just to check... would one or more of you guys click the link to my store and tell me what you see in terms of inventory and categories?
     


  14. My Main Man

    My Main Man Distinguished Member

    Messages:
    2,175
    Likes Received:
    7,138
    Joined:
    Jul 23, 2013
    C1DD1423-4B18-4E60-95A6-A38DD085D575.png

    A0D03F60-E4C1-48AE-8CB0-1A69FC7DA6CC.png
     


  15. RFHansen

    RFHansen Senior Member

    Messages:
    418
    Likes Received:
    1,408
    Joined:
    Aug 19, 2016
    OK... so that's on your iphone and seems fine. Sure isn't on my MBP, nor wifey's.
    Thanks!
     


Share This Page

Styleforum is proudly sponsored by

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.