Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[Fueco]

And now it’s my turn. Does anyone see this as removable? I’ve packed thousands of shirts in the same manner. This dude is apparently the first to use a sharp object to open the package.

 

[drlivingston]

And now it’s my turn. Does anyone see this as removable? I’ve packed thousands of shirts in the same manner. This dude is apparently the first to use a sharp object to open the package.

View attachment 955079

Perhaps you can use the fact that he admitted to causing the damage to the shirt. Otherwise, you can offer the idiot a refund and send a feedback revision request to him.

 

[div25sec9]

And now it’s my turn. Does anyone see this as removable? I’ve packed thousands of shirts in the same manner. This dude is apparently the first to use a sharp object to open the package.

View attachment 955079

I'd give ebay a call and see what can be done; he did say he used a knife on the package and made the cut himself.

 

[Fueco]

I tried every approach I can think of, short of having my lawyer send a cease a desist letter to EBay. They won’t remove it because ‘He’s offering an opinion of the transaction’. I’d really like to know how the hell Spoopoker only has one negative.

 

[div25sec9]

I tried every approach I can think of, short of having my lawyer send a cease a desist letter to EBay. They won’t remove it because ‘He’s offering an opinion of the transaction’. I’d really like to know how the hell Spoopoker only has one negative.

I got the same line from ebay not too long ago when I called them about a negative; must be a new standard line. It's weird how opinions have now more weight than facts.

 

[Fueco]

I got the same line from ebay not too long ago when I called them about a negative; must be a new standard line. It's weird how opinions have now more weight than facts.

Another interesting "fact" that I was told is that market research suggests that buyers are leery of buying from sellers with no negative feedback. People seem to think that those folks are 'gaming the system'.

 

[Fueco]

I'd suggest blocking onanseed

He's one of those buyers who thinks he knows better than the seller how to do the minutia of selling on Ebay.

His first message, sent before leaving feedback.

Follow ups, read from bottom message to top:

 

[Fueco]

 

[MrUsedThreads]

View attachment 955184

 

[Fueco]

Excellent, kind, and conscientious seller! I haven't had an Oxford comma used on me in feedback in a long time. And here I thought I was being overly aggressive with my messages...

 

[Reosymes]

And here I thought I was being overly aggressive with my messages...

Haha, I thought so too. I was thinking your use of the word 'petulant' killed any chance of a feedback revision.

 

[Fueco]

Haha, I thought so too. I was thinking your use of the word 'petulant' killed any chance of a feedback revision.

In one of his messages, he said that he was standing by the feedback. I figured that there wasn't a whole lot to lose by playing hardball.

 

[txwoodworker]

Wow, that's the best possible outcome. I had this EXACT thing happen, I think I posted about it here, because the buyer refused to revise the feedback. The Ebay rep was ecstatic that he was actually able to take care of it for me, said he gets so many mad sellers trying to revise feedback that he can't help, he was genuinely excited to help me.

 

[HansderHund]

That’s a pretty great outcome, @Fueco! I think the guy’s message goes to show that it’s always best to deal with things with a cool head rather than make decisions motivated by anger, annoyance, or frustration. When I get annoyed by something, I will occasionally delay it for 12 hours. By the time I get to it the next day, I’m far less emotional about my response.

It also helps when people realize they’re dealing with humans. Many of us put effort into a professional presentation of our stuff. However, the flip side is that the more professional we appear, the more a customer will assume they’re dealing with a faceless corporation.

 

[ace13x]

I tried every approach I can think of, short of having my lawyer send a cease a desist letter to EBay. They won’t remove it because ‘He’s offering an opinion of the transaction’. I’d really like to know how the hell Spoopoker only has one negative.

I have none.

Of course now I'm doomed, but I might as well doom my self than be doomed.