txwoodworker
Distinguished Member
- Joined
- Apr 9, 2013
- Messages
- 3,980
- Reaction score
- 17,320
I just cancelled it, "buyer requested cancellation" for the reason. May be completely innocent, not in the mood for that **** though.
STYLE. COMMUNITY. GREAT CLOTHING.
Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.
Click Here to join Styleforum's thousands of style enthusiasts today!
Styleforum is supported in part by commission earning affiliate links sitewide. Please support us by using them. You may learn more here.
Had a buyer message me in eBay 28 days after receiving a zegna suit asking if he could return because “it wasn’t fitting” I told him I do not accept returns due to fit. He never said it didn’t fit because it was described. Within seconds he opens a case on PayPal saying it wasn’t as described and that he contacted me through eBay and he never heard back from me. Is there anything I need to tell PayPal? I’ve been trying to upload his messages afte escalating but their customer service department is closed so I will have to calll tomorrow. He tried to open a case for two separate reasons will that help my case?
I was able to get the messages uploaded with screenshots. I actually found one more message from him two weeks after receiving the suit asking me for positive feedback. No mention of the suit not fitting. Is there any way to upload another picture? I can’t find a wayMy understanding is that PayPal cannot directly access messages on Ebay any longer. I don't have enough experience dealing with PayPal customer service reps to tell you how they might handle this. I would certainly call and state what transpired through Ebay messaging, and also that no case was open through Ebay (PayPal should be requiring problems with Ebay transactions be handled through Ebay). They just might side with you.
I never hand packages to anyone outside of the post office unless they can scan them into the system while I am watching them. Otherwise, it is your word against theirs... and eBay doesn't put much value in your word.USPS trouble -
I live in brooklyn. Occasionally I'll go out with some packages to drop off at a shipping center and see a USPS guy around, walk up and give them the prepaid packages. Usually they're chill with it, occasionally they say they can't take them. Usually it results in faster acceptance than the shipping seller slog.
On wednesday I dropped off two packages with a usps guy on the street, one of them express. Neither have scanned and both buyers are getting upset. I figured they'd see that one was express 1 day and get on it, but no dice? Anyone have any suggestions on what to do?
I never hand packages to anyone outside of the post office unless they can scan them into the system while I am watching them. Otherwise, it is your word against theirs... and eBay doesn't put much value in your word.
Follow up to my PayPal fun. I called them this morning and they closed it pretty quickly in my favor.
Have a strong feeling there will be a CC chargeback coming soon.
Edward Green Grey Lavagna Suede + Country Calf Nevis 7.5/8 E202
https://www.ebay.com/itm/302606721330?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649
USPS trouble -
I live in brooklyn. Occasionally I'll go out with some packages to drop off at a shipping center and see a USPS guy around, walk up and give them the prepaid packages. Usually they're chill with it, occasionally they say they can't take them. Usually it results in faster acceptance than the shipping seller slog.
On wednesday I dropped off two packages with a usps guy on the street, one of them express. Neither have scanned and both buyers are getting upset. I figured they'd see that one was express 1 day and get on it, but no dice? Anyone have any suggestions on what to do?
Am I? My eBay links are in my sig.If so, he (or she) is not on my master list.
You are nowAm I? My eBay links are in my sig.
You are now