Buying and Selling on eBay: Tips, Tricks, Problems & Questions

[Aidan K]

As sellers, do you guys nudge people that havent left feedback? I find ~50% of buyers never bother.

 

[Brianpore]

As sellers, do you guys nudge people that havent left feedback? I find ~50% of buyers never bother.

Yes, I usually send a quick note after 30-40 days if I havnt heard and they havnt left feedback. I would say about 50% of the 50% (25% additional) that dont leave feedback do after you ask which brings it up to about 75% total which isnt too bad.

 

[capnwes]

As sellers, do you guys nudge people that havent left feedback? I find ~50% of buyers never bother.

I don't. Ebay sends a reminder automatically after a few weeks. I figure they might get annoyed by more reminders and leave neutral or neg feedback.

 

[Aidan K]

Fair enough, I won't worry too much about it. Thanks for the feedback.

 

[Snoogz]

As far as the feedback goes, I tend to leave feedback about 2 weeks after the buyer has purchased the item IF they haven't left it earlier (in which I'll leave feedback right after them).

I agree to those sellers who leave feedback immediately after paying, because that's our responsibility. But I've found that if they haven't left feedback after 2 weeks, and I go and leave it then, I feel that my actions then come accross to them as a reminder in receiving it to go ahead and leave it for me if they have forgotten. It has seemed to work well for me so far.

So essentially me leaving feedback 2 weeks after the purchase, works as a reminder for them to leave it.

 

[FaceOfBoh]

What I hate:
Buyers who win an auction and then feel the need to negotiate a better shipping rate (usually only to save what amounts to only a dollar to two). Has happened twice to me lately. A close second is when they confirm fit after winning the auction. A winner wanted sizing help on a Burberry mac that clearly was not going to fit and instead of drawing it out to a painfully and costly end I bit the bullet and said, "No, it's not going to fit. In the future please confirm sizing before bidding/winning. You will receive an transaction cancellation notice shortly."

What I love: if you can carry inventory, post a 30 day auction and someone will come along eventually and it'll be just what they're looking for. Thanks the brianpore for this; he's advocated this many times.

 

[Brianpore]

What I hate:
Buyers who win an auction and then feel the need to negotiate a better shipping rate (usually only to save what amounts to only a dollar to two). Has happened twice to me lately. A close second is when they confirm fit after winning the auction. A winner wanted sizing help on a Burberry mac that clearly was not going to fit and instead of drawing it out to a painfully and costly end I bit the bullet and said, "No, it's not going to fit. In the future please confirm sizing before bidding/winning. You will receive an transaction cancellation notice shortly."

What I love: if you can carry inventory, post a 30 day auction and someone will come along eventually and it'll be just what they're looking for. Thanks the brianpore for this; he's advocated this many times.

+1 HATE when someone asks about size after.... I offer free shipping so no room to negotiate that part. Find it so much easier.

And yea..... $2K GIANNI VERSACE Black Rain Jacket Sport Coat Blazer Jeans Couture XL 42 R

Sold at BIN price of $175 after sitting on ebay for 4 months and turning down multiple offers at/under $100.

 

[SpooPoker]



+1 HATE when someone asks about size after.... I offer free shipping so no room to negotiate that part. Find it so much easier.

And yea..... $2K GIANNI VERSACE Black Rain Jacket Sport Coat Blazer Jeans Couture XL 42 R

Sold at BIN price of $175 after sitting on ebay for 4 months and turning down multiple offers at/under $100.

I dont think I could have got that much, well done.

 

[ThinkDerm]

shocked. well done indeed.

 

[Brianpore]

Quote: I've found all the "eh" Versace stuff ends up selling very very well if you wait... seriously it took four freaking months though!!! . I'd much rather have your quality/volume any day of the week then have to sit on 300 items and sell one or two a day but it works in the end.

 

[txwoodworker]

If I could get Spoo $'s for stuff, I'd have everything on a 10 day auction and be done with it. As it is, BIN is my friend. Can't imagine I could've gotten $75 on some Florsheim monk straps at an auction.
and hey... shameless self bump, because I want to get this shipped...

Is there a specific International Priority Mail Flat Rate Legal Envelope or will the regular one with proper postage work?

 

[dexconstruct]

Regular envelope with international postage.

 

[hooker4186]

Ugh...

8 months preceding June - 160+ transactions, 2 non-paying bidders, 1 pretty valid return - 1.8% of total
June so far - 22 transactions, 5 nonpaying bidders, 1 return falsely claiming incorrect measurements - 27% of total.

 

[txwoodworker]

Regular envelope with international postage.

Thanks!

 

[capnwes]

As far as the feedback goes, I tend to leave feedback about 2 weeks after the buyer has purchased the item IF they haven't left it earlier (in which I'll leave feedback right after them).

I agree to those sellers who leave feedback immediately after paying, because that's our responsibility. But I've found that if they haven't left feedback after 2 weeks, and I go and leave it then, I feel that my actions then come accross to them as a reminder in receiving it to go ahead and leave it for me if they have forgotten. It has seemed to work well for me so far.

So essentially me leaving feedback 2 weeks after the purchase, works as a reminder for them to leave it.

I'm gonna keep on with my instant feedback upon payment, but I really do like your idea.

What I hate:
Buyers who win an auction and then feel the need to negotiate a better shipping rate (usually only to save what amounts to only a dollar to two). Has happened twice to me lately. A close second is when they confirm fit after winning the auction. A winner wanted sizing help on a Burberry mac that clearly was not going to fit and instead of drawing it out to a painfully and costly end I bit the bullet and said, "No, it's not going to fit. In the future please confirm sizing before bidding/winning. You will receive an transaction cancellation notice shortly."

What I love: if you can carry inventory, post a 30 day auction and someone will come along eventually and it'll be just what they're looking for. Thanks the brianpore for this; he's advocated this many times.

I hate when people ask me if I will consider lowering my BIN, and then when I say "Yes, No problem. What is your offer?" They offer me less than my starting bid price.

+1 HATE when someone buys a sliding board, specifically marked as pick up only, and then wants me to ship it.

And yea..... $2K GIANNI VERSACE Black Rain Jacket Sport Coat Blazer Jeans Couture XL 42 R

Sold at BIN price of $175 after sitting on ebay for 4 months and turning down multiple offers at/under $100.

FTFY

Ugh...

8 months preceding June - 160+ transactions, 2 non-paying bidders, 1 pretty valid return - 1.8% of total
June so far - 22 transactions, 5 nonpaying bidders, 1 return falsely claiming incorrect measurements - 27% of total.

About 5% of my bidders don't pay. I've had 18 over the past 90 days and 3 were last week alone.Returns are at 12 in 90 days, cost of selling menswear. Most were for fit issues, for which I charge 10% restocking fee.