Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. hooker4186

    hooker4186 Senior member

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    Last night I had a shirt end, with a bidder from Russia, who paid immediately. I am ok shipping internationally but require contact before bidding for a quote on shipping. The price he paid for shirt + shipping is only equal to the shipping cost to Russia - how do I revise his invoice to get him to pay me the balance for shipping now that he's already paid?
     
  2. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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    What is the link to your listing? Depends how you had it set up, usually for an international buyer to buy the item you need to have a international shipping charge that is different then the domestic shipping charge.
     
  3. astrocyte

    astrocyte Well-Known Member

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    Hi all,

    I have some clothing I'm looking to get rid of. I've sold things at second-hand shops before, but I've realized I could do much better if I put a little effort in and sold on eBay. Having never sold anything on eBay before, I'm a total noob and have a ton of questions, but I'll try to limit it to three (I've read a bunch of this thread and it is highly informative but I think a lot of it is a bit advanced for me as I'm not wondering how to best package a vintage Canali suit for shipment to Burkina Faso).

    1. Since I'm a first-time seller, I obviously have no feedback as a seller. I assume people would be skeptical of buying from me. Is there anything I can do to improve my credibility off the bat? I do have half a dozen feedbacks as a buyer, showing that I've always paid promptly--not sure if this does anything toward showing I'm not a total scumbag. Should I expect to sell my first few items for lower prices than the than the typical going rate since I might be viewed as a risk?

    2. Traditional auction v.s. buy it now? Are there any general guidelines to help in making this decision?

    3. Aside from this thread, can anyone recommend a good primer that I should read to help answer some more of my noob questions?

    Thank you in advance.
     
  4. capnwes

    capnwes Senior member

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    1. Only way to build the reputation is to get to selling. It will come. Honest descriptions, clear photos.
    2. That is up to you. Auctions are more fun.
    3. Ebay for Dummies, as well as Ebay Listings that Sell, for Dummies. I have read both of them a couple times, a few years ago. They have a lot of valuable info in them. I wish I had knwn to read them when I was starting out. They would have saved me from quite a lot of headaches.
     
  5. txwoodworker

    txwoodworker Senior member

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    Anyone ever gotten spam through the ebay email system?

    Dear Trusted eBay Vendor,

    I am an importer of menswear for 20+ years located in Midtown, Manhattan, NY.

    Our company handles major corporate accounts, such as Burlington Coat Factory, dealing with large container volumes of inventory. I came across your e-store and thought you might be interested in our current temporary overstock. From time to time, we have opportunities to make special arrangements with independent merchants.

    If interested, please feel free to inquire about available inventory by calling 201.410.9802 or email MichaelYoon at KPORT dot US. Due to the volume of orders, we cannot handle consignment or dropship. If samples are requested, you have the option of scheduling a meeting at our office located in Midtown or warehouse located in NJ.

    Kind regards,

    Michael Yoon



    - black_lapel
     
  6. suited

    suited Senior member

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    I received the same message.
     
  7. MZhammer

    MZhammer Senior member

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    1. There's not much you can do other than take clear, accurate pictures, provide all measurements necessary and be very open about the condition. Aside from that you need to wait for feedback.
    Or I suppose you can do what I did and spend time teaching yourself HTML and CSS to build a selling template that makes it look a tad more professional.

    2. I do both actually. I put my BIN at a somewhat ambitious price and start auctions at the minimum I'd feel ok with (typically 49.99 for a preowned Sport Coat with a BIN of 195). I can't say for certain but I think a high but not totally unrealistic BIN makes people more apt to bid a bit higher because they see the BIN and still think they're getting a "deal." Also I tend to put the MSRP if you know it in the title to add value.

    3. Google & the Dummies help books. Otherwise read this thread the whole way. It helps a lot.

    4. You can always consign with LuxeSwap or a few other members on here to sell your items without the hassle. They generally get higher prices than you or I will and do all the work.
     
    Last edited: Jun 11, 2013
  8. capnwes

    capnwes Senior member

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    Me too.
     
  9. suited

    suited Senior member

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    I sold a pair of women's sneakers, listed as new without tags. They belonged to my fiance so I know that she had never worn them. Buyer purchases 2 pairs, I hook her up with a discount. She wants to return one pair because she states that they aren't new. My policy is no returns (even though I always issue returns). I message her and say something like "I'm happy to issue you a refund. Please send them back to me and I will issue it as soon as I receive them. Also, I just wanted to let you know that the shoes belonged to my fiance, and she had never wore them, so I was being honest when I said that they are new."

    She leaves neutral feedback. People are so unappreciative and rude - I go out of my way to give her a deal on the shoes and accept a return with no hassle, even though my policy says no returns, and she leaves neutral feedback.
     
    Last edited: Jun 11, 2013
  10. sagitar

    sagitar Well-Known Member

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    I have lot of viewers and watchers but the actual sales are down significantly in the last two weeks. Is anyone seeing this?
     
  11. capnwes

    capnwes Senior member

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    Welcome to Summer Vacation season. This month is consistently my worst sales month every year.
     
  12. suited

    suited Senior member

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    Glad I'm not the only one. Last month was my best month so far, but June has been really slow.
     
  13. green_machine

    green_machine Senior member

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    Wow never even crossed my mind about the summers being the cause of the slow down. I guess its time to grab some auctions that are falling through the cracks.
     
  14. HansderHund

    HansderHund Senior member

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    I'll echo what most said on here, but thought I'd add a couple of things. If you're listing nice/popular things with accurate descriptions and good, clear photos, your feedback probably won't factor into many people's decision. Ebay has enough buyer protection these days that unless something is being sent directly from China from a seller with 0 feedback, a lot of buyer confidence exists. Your format will depend on what you'll list. Niche items/brands/sizes are better off with a buy-it-now format or having an opening price of what you are fine with receiving (assuming there will only be one bid). If you want quick sales, auction format is likely the way to go. If you want a guaranteed minimum, go with a buy it now or at least open with a minimum price ($50 rather than $0.99, for example). It can be a good amount of work to do a lot of listings well, so everyone here would be able to offer you several recommendations for consigners (several within the thread) that are trustworthy and work to get you the best price. Of course it will cost you in commission fees (a percentage), but it takes the work out of it from your end and you'll often see speedy results.
     
  15. MZhammer

    MZhammer Senior member

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    Too true... Sold a recent 2 button HF in staple charcoal grey suit, LP fabric super 150s for $71... to wowniceshirt!
     
    Last edited: Jun 11, 2013

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