Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. JubeiSpiegel

    JubeiSpiegel Senior member

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    My first ebay story, as a buyer.

    I was trying to sent my paypal contact info, through ebay messages, to a seller. Ebay kept flagging any email i wrote to seller . Citing error or telling me they did not want email info shared for my protection. They really make it difficult to work outside ebay... :embar:
     
  2. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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    Think outside the box. Something like the below usually works.

    xxx at a o l dot com
    xxx at g m a i l . c o m
     
  3. JubeiSpiegel

    JubeiSpiegel Senior member

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    I feel like a spook communicating through ebay with the seller, thanks for the advice
    :fistbump:
     
  4. HansderHund

    HansderHund Senior member

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    How do you guys handle offers on auctions? Obviously it's on a case-by-case scenario, but about 90% of my listings are auction style. I get offers during and after they end, but I prefer to reduce the price and re-list, but I don't want to turn potential buyers off from bidding at the new price. Do you offer discounts in shipping? Knock down the price? Sometimes I'm even insulted that they want to offer 50-60% of what I had it listed AND free shipping. I'm just curious how you guys handle these things.
     
  5. chiron

    chiron Senior member

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    So the saga continues...ebay LINK

    The response from the usps about my lost shoes.

    Please note the spelling errors from the USPS!!!!!


    Quote: My PM to the seller :


    Quote: His response to me :

    Quote: Should I wait for the seller or open a case with eBay?
     
  6. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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    ^^^^

    From ebay: http://pages.ebay.com/buyerprotection/sellerFAQ/index.html

    Is there a time limit for a buyer to open a case?
    Generally, buyers have 45 days from payment to open a case—the same as with the current PayPal dispute resolution system. Exceptions may be made to buyers based on factors such as member account information, listing information, item location, and shipping method. You'll be asked to work things out with the buyer, but if you're unable to come to an agreement, we won't require reimbursement from you for cases filed after 45 days from payment.

    What if the item is still in transit when the buyer opens an item not received case?
    If tracking shows that the item was sent within the seller's handling time, but hasn't arrived yet, we may ask the buyer to wait. We may also extend the amount of time buyers should wait depending on circumstances like the use of a slower shipping service, or sending an item internationally.


    That said, I would give him a few days to contact the post office and look into it. It would personally annoy (not that I can do anything about it) if he asks a question and then files a case right after. Give him till Tuesday or so to get back with you. If you arnt happy at that time then open a case. Just make sure you do it within 45 days of paying!!!!
     
    Last edited: Mar 16, 2013
  7. chiron

    chiron Senior member

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  8. Steve Smith

    Steve Smith Senior member

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    One thing I have learned is to let them name the number if they want to negotiate. Then I either accept it or reject it. I will not "give them my best price" because that usually leads to the prospective buyer giving a lower counteroffer. I don't have the time or patience to enter into long negotiations with cheapskates.
     
  9. caseyfud

    caseyfud Senior member

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    got my first neutral feedback from the guy who thought the blazer i sent him was black. I offered him a full refund, but I guess he wants to keep it despite the color? Can you leave responses to neutral feedback, or only to negative?
     
  10. VLSI

    VLSI Senior member

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  11. ThinkDerm

    ThinkDerm Senior member

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    how did you respond?
     
  12. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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  13. sagitar

    sagitar Well-Known Member

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    Any thoughts, advise on this?

    Thanks.
     
  14. patrick_b

    patrick_b Senior member

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    Very interesting...I would have thought the opposite for folks trying to sell something. For instance, non-professional sellers (i.e., seller on Pawn Stars) think their item is worth so much more because of sentimental reasons, age of item, etc. Perhaps that's where the cheap-ass bottom feeding ebay buyer comes into play.

    Brianpore always a wealth of info on this thread [​IMG]
     
  15. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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