Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.
Robert Graham Signature Print Shirt XL Abstract Creator Innovator Revolucion EUC
Inorite? Ricci for $11? And I thought that Brioni would surge at the last minute, but it didn't. Frankly, none of mine did, either. (BTW, I listed that Gucci TWICE for, like, $9.99 with no takers. Bib Sala Bim, Spoogie.)
Winsomelosesome, its all fun at the end of the day, right?
Kind of funny Mr. 50 bids didnt win.
Man, I don't know how long I can play nice with people... Some guy asking to return a J.Press shirt I sold because the "Sleeves are longer then stated." Shirt is tagged 15 1/2 - 32, and I measured them myself at 32"...
yeah, some guy is returning a blazer to me because he thinks its black when I listed it as navy. The thing is obviously navy, but I'm not about to argue with some guy about what color it is, I'd probably lose anyway.
unfortunately, I didn't photograph the tag, and it's much closer to blue than most of the navy stuff I pick up. Here's a pic that's pretty accurate, though I haven't heard from him in the few days since I told him he could send it back for a refund so maybe he changed his mind as to what color it is.
If you historically (2009-2012) look at ebay's Q1 (Jan-April) revenues are weaker then the other quarters. Specifically February and March are weaker because of B&M season change sales and Tax season. This year we also have the government sequester added to the mix with an increase in SS payroll tax. So, a lot of Macro events affecting the Micro (Consumer).
The second half of this month should be better then the first. If you have the right product mix... staples, seasonal, high end, ultra luxe... basically something for anyone with money...
I think it should be a rule to BIN/BO in Feb-March.
I'm with you guys on that one. There are certain things that I'm almost done listing...such as shirts. I generally list with the expectation that I won't make anything substantial, but that it helps increase traffic to my other listings. More than once, auctions end and I'll sell a shirt + something else. However, the past two weeks they have just ended at the opening bid without other purchases.
My market is considerably different than what you guys have, so it's a bit hard to compare. I've tried a mix of BIN, auctions starting at low prices and auctions that have a reasonable opening bid. I've settled on having most of my auctions begin with a reasonable bid that is reduced weekly until the thing sells. Bidding wars are few and far between compared to ebay.com I feel, so I'm happy with a single bid at a reasonable price.
The annoying side of this is the increase I've seen in watchers allowing the auction to end and immediately sending me a message with a much lower offer. I had 25 auctions end, 15 without bids, and I received three messages for the remaining items offering lowball prices from watchers. Most often it's 33% less than my opening bid and they want free shipping.
For those that use GarageSale and have an ebay store: what changes do I need to make when I open the store? Do I somehow have to change settings/add info within GarageSale? I'm considering opening an ebay store so my limits on certain brands is raised or removed. Is this correct? I spoke with ebay about raising my limits as I hit them every month on branded items. The customer service said that since I have a private account rather than a business account, it might be difficult. I assumed she meant that I didn't have an ebay store (and that would remove the limit), but now I'm wondering whether she meant an actual business account with ebay. I don't know what a business account entails, I would simply like to lower my fees and list whatever brands in whatever categories I'd like. However, I don't know how to go about all of this (including within GarageSale).
The nice thing about shirts is they can be folded and stored, taking up very little room. In the past I've always listed them as BIN/OBO and sold Zegna, Armani, PINK etc. for 40-50$. The couple of times I have auctioned them has yielded substantially lower sales. It's just not worth it. I'd rather fold them and let them sit for a month or longer.
Incredibly useful observation. I just wish I'd thought of it myself before I decided to catch up and list my backlog. I think I've just left a bunch of money on the table. :/
This may be true, but you also lose the "loss leader" effect that Hans described. Don't get me wrong, even after fees I still made a profit on every single item. Just more modest.
What is the general consensus on re-stocking fees? Do most of you use them? If so, is it for all returns or just those in which you were not at fault in anyway?
Do you use a flat fee or a percentage? If percentage, is it of the final value fee or the listing price? Do you often have to fight the returners on the idea?
Dealing with the return of a high priced item right now and I would love to hear your thoughts.
I do a 10% restocking fee on items which were fit/color related, since I give detailed measurements and tons of pics. I have the terms clearly described on a terms and conditions page of my store, and also in the FAQ section of "my messages". Only once has a customer freaked out about it, and I immediately refunded the fee to avoid a major problem. For the most part, if you have already stated the terms, they generally feel bound by them...even if they did not read them before hand. Since i do free shipping, it helps cover the cost. Also, don't forget to send in the transaction cancellation request "buyer returning item for refund" to retrieve your FVF.
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