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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. barrelntrigger

    barrelntrigger Senior member

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    Wish I were in Japan right now...
    Between 6pm to 8pm PST. But watch out for Football season.
     
  2. TheNeedMachine

    TheNeedMachine Senior member

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    I start / end mine at 7pm PST...but the OP was asking about Asian & European markets...which are a 1/2 day apart from each other so I guess it depends on if they are aiming more Asian or more European. I would assume same time, in their local time?
     
  3. capnwes

    capnwes Senior member

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    I wouldn't worry about timing you auctions for international sales. With all of the sniping tools available they should have no problem bidding. About 20% of my sales are international but an even greater percentage is sold to buyers on the west coast so I time my listings for their convenience.
     
    Last edited: Aug 19, 2012
  4. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    This. Though, I haven't had my auctions end outside of a 20m timespan in over 10 years, so it could benefit some of you to offer consistency as well.
     
  5. VLSI

    VLSI Senior member

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    Someone just did a BIN on an item I shipped across country to myself yesterday via UPS ground :facepalm: I assumed no one would buy it, and if they did, their best offer would grant me an extra two days to accept plus their time to pay and I would be fine.

    Time to go write a grovelling apology note for why I won't meet my handling time...
     
  6. earthdragon

    earthdragon Senior member

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    I have Sold numerous time pieces on Timezone without incident.
    Just curious, have any SFer's Sold $5K and up watches on EBay and by what method of Insured Shipping?
     
  7. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    Yup, $5k and up, Fedex 90% of the time. Otherwise USPS Express mail, insured to the hilt.
     
  8. earthdragon

    earthdragon Senior member

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    I read horror stories with Fedex and will USPS go over $5K?
     
  9. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    Yes, you can insure domestically for 5k *I think* but I always use Fedex and thats never been a problem and I feel safe.
     
  10. ruben

    ruben Senior member

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    So, I've found that staring 10-day listing thursday night is the best way to go, two weekends of exposure plus a sunday night end time (thanks Spoo).

    My problem is that I tend to do social stuff thursday, and thus have things I've been meaning to list for months waiting around.

    Is there a good way (like an app or program) that lets you create an auction to be officially started at a set time? I don;t mind paying the 10 cents o ebay, just wondering if there was a quicker easy way out there I'm missing.

    I heard there was some sort of listing program eBay offers, but it's only for PCs.
     
  11. TheNeedMachine

    TheNeedMachine Senior member

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    I've had issues with FedEx...I tried to send a painting I sold for $2500 and the asswipe behind the counter said they would insure it for "replacement value of the materials" - telling me the canvas, frame, paint etc had to be valued at $2.5k and asked if I could prove that it was. I said "no" - it's a painting that is more valuable than its mere composition materials, and he refused to ship it for me. Went to another FedEx, they shipped and insured it no hassles, no questions, no problems.
    That issue aside, I would still use FedEx for anything valuable; UPS as a 2nd choice.
     
  12. VLSI

    VLSI Senior member

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    What's the deal with UPS's "insurance" coverage? As I read it, they will only be liable for up to $100 even if you have a higher declared value. Also, it says they only provide declared value coverage rather than true insurance coverage. Thankfully haven't had to file a claim on it yet with any carrier.
     
  13. TheNeedMachine

    TheNeedMachine Senior member

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    At what point do you consider a buyer as a non-payer?

    I've got 2 items that ended on 8/1 - - almost 3 weeks ago - - and unpaid (my listings ask for payment within 7 days). I have sent 2 invoices on both.

    My guess is they won't pay - no huge deal as they were not big ticket items. I just want to cancel them, get a refund for fees - and most importantly not allow them to leave any sort of feedback for me. How do I go about this? I'd prefer to also have them get an unpaid item strike, but as sellers we have to be nice even to the people who buy and never pay it seems...and I'm more concerned with keeping my seller 100% (but will add them to the communal black-list).
     
  14. Mox C

    Mox C Senior member

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    Admittedly I don't have a lot of experience with it, but from the reading I've done on the subject, my choice would be USPS Registered Mail. It's slower, but they are transferred in lockboxes and have to be signed for by the handling personnel at every step. I've heard some horror stories about FedEx and what they consider valid valuations. No first-hand experience though. Still, I've seen USPS Registered as being considered just one step lower than a private security courier like Brinks. The US government allows classified documents up to and including the "Secret" level (information that would cause "serious damage" to national security) to be mailed via Registered mail. You can insure up to a $25,000 value. Some shippers exempt jewelry from insurance (or at least place low limits), so I've seen watch sellers ship via Registered Mail for that reason alone.
    http://en.wikipedia.org/wiki/Registered_mail
     
  15. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    I use GarageSale for Mac. Best program ever, IMO. Check it out.



    You can't file a non paying bidder case until the 4th day or so. Once thats opened, they have 3 days to respond/pay. If neither happens in the 3 days since you open it, you can close it, get your fees back, and they are unable to leave you feedback. If they respond though, they can leave feedback.
     
  16. mjt73106

    mjt73106 Senior member

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    I have my eBay settings automatically open an unpaid case after four days. Be sure to update the SF black list as well.
     
  17. TheNeedMachine

    TheNeedMachine Senior member

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    Thank you for the info - it's been 20 days since the listings closed; I have opened the unpaid cases. Don't really care if they pay or not at this point.
     
  18. capnwes

    capnwes Senior member

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    What happens in the case that the buyer is still bidding/shopping for other items in your store? Is the case closed automatically too, or do you have to do that manually? Or is the tool smart enough to see that they are still actively shopping?
     
  19. HansderHund

    HansderHund Senior member

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    As far as timing goes, Sunday evening seems to be the best. It will also be impossible to schedule a listing to end at a convenient time for North America, Europe and Asia. I've been experimenting with my times a bit and oddly enough, it seems my auctions ending in the morning (around 9:00am) during the week do well. I get bids the night before and then I guess people bid before/at work because they get an email about the listing early (around 5:00am), so it's one of the first things they see when they check their email. I will continue to see how this works out.

    I did forget to do a set time listing on a pair of shoes, so it ened at 1:00am on a Saturday. I had the auction started at €1 because it was a pair of new converse low top shoes. I expected somewhere around €20-30 and I had about 17 watchers. The auction ended at €3.50. :brick:

    I look at it as a €20 mistake :satisfied:
     
  20. mjt73106

    mjt73106 Senior member

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    You can turn it off very easy. I have never really had an issue with anyone. I generally send out an invoice, in addition to the automatic one sent out by eBay, asking if they are still shopping. If you think 4 days is too aggressive, you can set it for a longer duration.
     

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