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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. Brianpore

    Brianpore Senior member

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    I am bias, but shoes IMO are extremely tricky to sell. Unless you have something like Shell Alden's or something where you know people are going to want them, its really a crap shoot how much you get, hence BIN OBO and wait for a fair offer.

    It looks like you had a good mix of bidders so that is what the market said they were worth right now... would better pictures have helped.... maybe not 2x the price if that's what you were thinking.
     
    Last edited: Apr 28, 2013
  2. nohio

    nohio Senior member

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    I don't know if affected the final price, but the listing looks bad. Comic sans (mixed with at least 3 different fonts)? Also, the formatting is very wide so that I can't fit the entire page on my screen. I would suggest just making it more simple or doing a major upgrade to a professional looking format.
     
  3. Stewie

    Stewie Senior member

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    Probably a good idea, the BIN...especially with new shoes. So do you start higher than you normally would and hope for a good sale with the OBO getting you the price you really wanted? Similar comps on these boots went for 2.5 times that amount so feel like I missed a good price on these.
     
  4. Brianpore

    Brianpore Senior member

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  5. Stewie

    Stewie Senior member

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    Hmmm...I'm using a widescreen monitor and formats nicely. Maybe that's part of it as well. Never thought of that.

    So..would I have to change my monitor setting or could this be a Firefox setting?

    Looks like this on my monitor:

    [​IMG]
     
    Last edited: Apr 28, 2013
  6. Fueco

    Fueco Senior member

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    Here's a cool saga for you fine gentleman this evening...

    I bought a pair of cycling shorts from an international seller that was advertised as in London, England.

    The body of the listing contains this location:

    Bernardettelaan 25
    2806JL Gouda
    Netherlands


    The package arrived on Friday with a return address from Przemysl, Poland.


    The item was misrepresented at best... I opened a case. Seller wants to settle instantly (duh!). What are the odds that I don't get my money back if I escalate and this idiot doesn't get banned from Ebay?

    I really need to read listings more thoroughly when I buy...

    Oh, and add strangehighways to your lists...
     
    Last edited: Apr 28, 2013
  7. Fueco

    Fueco Senior member

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    So, here's the email thread from between 2243 and 2315 this evening (except the first... I opened the case around 1700 today).




    Quote (Me):

    Quote (Douche):



    Quote (Me):
    Quote (Douche):


    Quote (Me): Quote (Douche):

    Quote (Douche):


    Quote (Me):
     
  8. Stewie

    Stewie Senior member

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    Seems like he is being reasonable...remember you are dealing with an international customer with what looks like some language understanding differences as well...he is offering to refund full price...looks like he just needs for someone else to pay for an auction for him to pay you back.
     
  9. capnwes

    capnwes Senior member

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    Hans, 80 new listings in a week is nothing to be ashamed of, that's a lot.

    Similar story to Spoo.

    Sunday:
    Sleep in a bit 8 or so. Shit ton of photos and measurements. I have recruited my wife occasionally to write down measurements. Pull items that will sell that night for shipping.

    Monday:
    Leave for work by 6 (hour drive). Thrift for lunch. Any down time is spent making listings of the stuff measured Sunday. Hit a thrift on the way home. Process orders for 24 hour shipping. If there is any time left, which there seldom is, more photos and measurements. In bed by 1 AM if I'm lucky.

    Tuesday:
    """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" Finish up orders for 24 hour shipping. More pics and measures. In bed by Midnight.

    Wednesday:
    """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit my Wednesday night thrift loop. Any straggler shipping orders. More pics and measures. In bed by Midnight.

    Thursday:
    """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""". Hit a thrift on the way home. Finish up 10 day listings for the week, all scheduled to start between 11-11:30 PM EST. In bed by midnight

    Friday:...my favorite day!
    """"""""""""""""""""""""""""""""""". Work half day. Go on a big ass crazy 8 hour thrift adventure. One or two of 4 different routes. Go out for dinner or something nice with the wifey, after I bore her to death showing her all my finds.

    Saturday:
    Sleep in a bit....maybe 8 or so. House/Yard work...if we are not travelling. Maybe a thrift or two with the wifey. Afternoon cool down with tons of pics and measurements.

    Repeat!

    Still have a pretty good social life on the weekends believe it or not.
     
  10. tben

    tben Senior member

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    I can't say that I am on your side with this one.
     
    1 person likes this.
  11. suited

    suited Senior member

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    Yeah, and I think in 90% of cases it's just easier to do what the buyer wants. As soon as a buyer messages me about a return I just tell them to send it back and I'll refund them. I learned that it's not worth the hassle to try and fight them, at least not on everyday, run of the mill items. If you sell them a $500 pair of NIB shoes and they want a return 3 weeks later, that's different. I kept my policy to no returns just to ward off people who might otherwise abuse the policy.
     
  12. HansderHund

    HansderHund Senior member

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    Austria
    I can't say that I am on your side with this one.
    [/quote]


    Wow, that's insane! It pays for itself, but I have to say that I'm really impressed with your schedule!





    I'm the same. I read the situation twice to better understand what's going on with it, but it seems he did send you what was pictured, regardless if it was supposed to be the UK/Netherlands/Poland. It seems you're upset that they're not what you wanted them to be, but I'm not sure who's to blame on that, possibly both of you? I don't know anything about biking and/or its equipment, so maybe that's also part of it. I also didn't see the listing for the item.

    Having said that, shouldn't you have emailed the seller before buying if you weren't 100% sure they were the recent ones? He may have written the auction to sound as though they were, but unless he lied about something, I would just take him up on his offer to refund part of it.
     
  13. othertravel

    othertravel Senior member

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    I would also recommend trying to find out who makes the boots (if that's possible). For example, alot of Paul Smith shoes are made by Grenson and are identified as such in the listing (it will then show up in searches for Grenson shoes). In the case of the JV boots, might be trickier, but possible to find out the manufacturer.
     
  14. Dolfan954

    Dolfan954 Senior member

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    I am confused. First, why does it matter where it came from? If he shipped it while on vacation, it was a bigger hassle for him to get it to you on time. He could have printed out the label and waited until he got back. We have joked plenty on here about forgetting and bringing auction items that we knew would end while making a trip. Your anger about the location it came from seems to be you trying to attack the eBay policy sideways to scare him into a return. Are you really offended it came from Poland?

    Second, why should he be required to date an item? If you cannot recognize the differences, that is why you ask. Do you list the items you sell and provide dates? It sounds like he is being pretty fair in trying to resolve it. For an international order, taking any refund is already a tremendous loss for the seller because the sunk cost of shipping is so high. Also remember that depending on the policy in the listing, you might have to pay return shipping.

    You were unhappy with the product because you made an assumption and were wrong. It happens. I recently bought a suit with the waist size a little small assuming there would be the normal amount of extra fabric to let out in the waist when I received it. When I got it, some tailor had obviously trimmed the excess in the waist for reasons I do not know. Seller didn't list if excess fabric existed, I just assumed it was like a million other suits. My fault for assuming, so I just happily relisted it. Take it as a lesson to ask next time. It takes five seconds to ask for a measurement or a picture.
     
    1 person likes this.
  15. Brianpore

    Brianpore Senior member

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    1 person likes this.
  16. Fueco

    Fueco Senior member

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  17. Steve Smith

    Steve Smith Senior member

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    Even though those are from a well known designer they are a bit off the mainstream in styling. IME BIN will bring a higher price for shoes and boots if you don't mind waiting.

    And I also think that ebay is in a pricing downswing right now. I was getting more for auction items a few months ago.
     
  18. Fueco

    Fueco Senior member

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    Quote:
    Wow, that's insane! It pays for itself, but I have to say that I'm really impressed with your schedule!
    I'm the same. I read the situation twice to better understand what's going on with it, but it seems he did send you what was pictured, regardless if it was supposed to be the UK/Netherlands/Poland. It seems you're upset that they're not what you wanted them to be, but I'm not sure who's to blame on that, possibly both of you? I don't know anything about biking and/or its equipment, so maybe that's also part of it. I also didn't see the listing for the item.

    Having said that, shouldn't you have emailed the seller before buying if you weren't 100% sure they were the recent ones? He may have written the auction to sound as though they were, but unless he lied about something, I would just take him up on his offer to refund part of it.[/QUOTE]

    There was absolutely no reason to suspect that these were super-old shorts with synthetic padding. Those have not been made for at least 20 years. Bike shorts don't last forever, like most items of clothing, if they aren't worn. The chamois dries out and becomes brittle, for one thing. The new padding in shorts doesn't have this problem, therefor anything with a synthetic chamois would be "Great Quality".

    I don't expect all of you to understand the details here... But this is a seller who primarily sell clothing items, and clearly didn't know what he/she had. I guess the lesson here is to only sell things you know about (or know someone who knows) and to thoroughly go over auction listings and the item descriptions.

    He implied that they were new ones by listing them like this:

    ASSOS SWISS MADE - GREAT BIB SHORTS


    Great quality!



    The size on the label says LARGE



     
  19. tben

    tben Senior member

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    I still am not seeing how he claimed they are "new ones." Pardon my ignorance. Additionally, eBay has added a place to upload more photographs to prospective buyers. When in doubt, just ask. If the seller doesn't answer and/or send additional photographs, then don't purchase items from that seller. Again, pardon my ignorance, but I am still unable to see how the seller misrepresented the item.
     
  20. VLSI

    VLSI Senior member

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    Fueco, you have two options. Realize you fucked up and move on with your life. Be bitch, extort eBay policy, and steal the seller's money. You're wrong on this one. There it is, ball is in your court.


    For what it's worth, I have no clue how old the suits I sell are. Some are dated and super out of style. It's not my issue.
     
    2 people like this.

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