Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. grendel

    grendel Senior member

    Messages:
    2,672
    Likes Received:
    128
    Joined:
    Oct 1, 2011
    Location:
    Upstate NY


  2. HansderHund

    HansderHund Senior member

    Messages:
    3,277
    Likes Received:
    5,055
    Joined:
    Mar 8, 2011
    Location:
    Austria
    

    That's crazy. It sounds like he's moving in to get you one way or another. If he's claiming that the tailor removed the labels to "show off" the lining, you have every right to be concerned that he's going to send something else back to you.

    Everyone had great advice for you. With any dispute, I'd say remain polite but firm. Provide eBay with all of the evidence that is available. If he didn't notice the hole either, it must not have been too conspicuous, so maybe that will work in your favor.

    With anything, and maybe we should all keep this in mind, it's a learning experience. Every time I make a mistake that costs me money, I learn from it quickly. I hope you get to keep the money or the jacket (preferably the former), but it's good to hear cases like these. Next time, you (and everyone reading) know to keep the communication to eBay and to thoroughly inspect all clothing before it's sold. You aren't the only one that has missed something at some point and it sounds like you tried to make it right.

    I one time missed a tiny spot on the back of a shirt. I only noticed it as I packed it up to ship, but here's what I did:

    I took a picture of the spot and immediately sent it to the buyer. I explained that the listing said there were no stains, but that I must have missed one. I offered to refund his purchase price immediately or I will pay for the shipping to him. If he can't get it out and wants to return it, shipping was on me. He got back to me quickly and thanked me for the offer and said go ahead and send it. When he received it, he said it came out in the wash and that there's no need to pay for the shipping since he received exactly what he bought. He left me positive feedback in the end.

    Not all buyers will be as understanding as he was, but it goes to show that honesty is the best policy (not that you weren't!) and trying to make something right works out sometimes.
     


  3. hmmurdock

    hmmurdock Senior member

    Messages:
    363
    Likes Received:
    21
    Joined:
    Jul 19, 2010
    

    Hmmm....let's try this as the link - http://www.ebay.com/itm/120939861907?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649

    And just to clarify for everyone....all communication has been through ebay. Ultimately I increased my refund offer, asked for the new measurements on the jacket and had ebay note my account of my concerns for being returned something different than what was sold.

    At this point I'm tempted just to ask for the return, turn it into a cashmere/wool ammo bag and relist.
     
    Last edited: Aug 9, 2012


  4. capnwes

    capnwes Senior member

    Messages:
    9,240
    Likes Received:
    13,106
    Joined:
    Nov 2, 2011
    Location:
    The Gentleman Cave
    [​IMG]

    Is this the hole he is mentioning, located in the middle if this apparent semen stain?

    Of course I don't really know that is what I am seeing, that's just what it looks like from here.
     
    Last edited: Aug 9, 2012


  5. hmmurdock

    hmmurdock Senior member

    Messages:
    363
    Likes Received:
    21
    Joined:
    Jul 19, 2010
    

    The hole he showed me a pic of...looked much more prominent than that. I have to think that must be the moth bite that got worse once dry cleaned.

    As for the semen in question....ask DM7 where it came from....I just have this thing from consignment.
     


  6. goneAWOL

    goneAWOL Senior member

    Messages:
    220
    Likes Received:
    173
    Joined:
    Aug 22, 2011
    How do you ship ties? Folded or rolled up, and in a bubble mailer or box?
     


  7. capnwes

    capnwes Senior member

    Messages:
    9,240
    Likes Received:
    13,106
    Joined:
    Nov 2, 2011
    Location:
    The Gentleman Cave
    Until recently, I was shipping rolled in a 2x3x5 box. Had two come back from the same buyer. He claimed they were not as discribed, but never gave an explaination of what he meant. Both were in Excellent shape when sent, but returned a bit creased and required pressing. I assume this is what he was referring to. Now I use a small flat rate priority box with it loosely folded. No feedback on the new method yet.

    See Brianpore for other options...which may or may not be considered federal crime.
     


  8. VLSI

    VLSI Senior member

    Messages:
    6,033
    Likes Received:
    2,479
    Joined:
    Mar 17, 2011
    I've been wondering about that last part, Wes. Didn't stop me though :hide:

    Brian's method really does make a great package though.
     


  9. capnwes

    capnwes Senior member

    Messages:
    9,240
    Likes Received:
    13,106
    Joined:
    Nov 2, 2011
    Location:
    The Gentleman Cave
    I think if you actually end up shipping it priority, you are in the clear. Otherwise it is unlikely you would be caught unless the package got caught in a sorter or something and tore open, exposing the naughty stuff.
     
    Last edited: Aug 9, 2012


  10. VLSI

    VLSI Senior member

    Messages:
    6,033
    Likes Received:
    2,479
    Joined:
    Mar 17, 2011
    

    That happened to me before when I used brown shipping paper around priority boxes. The woman at the post office is the one who told me to do it too. All that happened was the guy I was returning it to had to pay the difference in shipping methods.
     


  11. HansderHund

    HansderHund Senior member

    Messages:
    3,277
    Likes Received:
    5,055
    Joined:
    Mar 8, 2011
    Location:
    Austria
    Has anyone else noticed a serious decline in interest in summer clothing? I know it's that time when people abandon summer purchases in favor of fall, but I'm not seeing much interest at all in the few warm weather items I have. I haven't listed any tweed/corduroy/coats/boots yet. When do you generally roll out these things? I planned to start at the end of the month.
     


  12. mjt73106

    mjt73106 Senior member

    Messages:
    292
    Likes Received:
    11
    Joined:
    Mar 18, 2012
    Location:
    Southern Plains
    My linen shirts and sport coats are still selling very well, but the basic short sleeve cotton shirt seems to be stalled. BTW, I have sold about five BR linen sport coats this past month. They have sold between $24 and $40 plus $12.90 for shipping. Seems that I have a difficult time selling high end Italian jackets for much more. I have sold four sweaters this week, which may be signaling the start of the new season. One of the sweaters, a heavy wool one sold to Brazil(?) So not sure that is part of the seasonal flux since it is winter there, or as much as winter that it can be. . .
     
    Last edited: Aug 9, 2012


  13. grendel

    grendel Senior member

    Messages:
    2,672
    Likes Received:
    128
    Joined:
    Oct 1, 2011
    Location:
    Upstate NY
    I use the padded flat rate envelopes, folded in 3rds.
     


  14. mjt73106

    mjt73106 Senior member

    Messages:
    292
    Likes Received:
    11
    Joined:
    Mar 18, 2012
    Location:
    Southern Plains
    Number 2 bubble pack envelope - USPS first class with free tracking. Folded in thirds.
     


  15. Cotton Dockers

    Cotton Dockers Senior member

    Messages:
    1,812
    Likes Received:
    9,725
    Joined:
    Nov 23, 2011
    Location:
    Los Angeles
    

    I do a soft roll, inside a plastic sandwich bag to avoid pulls, all in a small flat rate box. No complaints yet.
     


Share This Page

Styleforum is proudly sponsored by