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Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. IrateCustomer

    IrateCustomer Senior member

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    Interesting. So by opening a case with eBay myself, it preempts the buyer from doing it. This creates leverage for me?
     
  2. VLSI

    VLSI Senior member

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    Just take them back. You will lose. it possibly happened in shipping. If you expect negative feedback already, feel free to stiff the buyer on return shipping since that isn't technically your responsibility.
     
    1 person likes this.
  3. capnwes

    capnwes Senior member

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    Hate to play devils advocate....but this is likely what he is referring to....which is still complete bullshit. Just a natural leather "wrinkle". How embarassing to wear them in that condition. Everyone will be pointing and laughing.

    BTW the side wall numbering clearly says "FD" which of course means Factory Defect....so there could be a loophole based on your pics alone. I wish you had PMed me that pic when we were talking about them. I would have warned you on that one. The defects are typically somewhat hard to spot, because the standards were so high in the "Age of US Footwear Quality"

    [​IMG]

    I wouldn't do 50%, take them back and sell them for more....you thought you undersold them anyway IIRC.
     
    Last edited: Mar 28, 2013
  4. Orgetorix

    Orgetorix Senior member

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    I'd have responded "They are pebble-grained leather. There are SUPPOSED to be indented lines all over the shoe."

    :devil:
     
  5. GMMcL

    GMMcL Senior member

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    with the sidewall pictured, clearly showing the FD, and the guy so knowledgeable about factory defects (I would have missed it and just worn the shoe...) doesn't he have an argument that the buyer got exactly what was sold? But I agree with Cap: save yourself trouble, take them back and sell for more.
     
  6. capnwes

    capnwes Senior member

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    Recently upgraded my eBay store to the Premium Subscription. Is anyone using the Selling Manager Pro Inventory feature? Trying to figure out how to make it useful for me.
     
    Last edited: Mar 29, 2013
  7. IrateCustomer

    IrateCustomer Senior member

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    I've already done it. In good conscience I had to after hearing Yoda's...errr...Wes' clarification.
     
  8. DanM

    DanM Senior member

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    Selling question - do you guys stop listing tweed over the summer? I would think the prime selling time would be early fall through (maybe) early spring.
     
  9. FaceOfBoh

    FaceOfBoh Senior member

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    This one's for HansDerHund and the others who use Garagesale. I think Hans was asking what to do with those auction templates that pile up. Here's what I did.

    I did some listings today and spent some time organizing. Under My Templates I have a bunch of folders, one for each category I sell. One for Shoes, one for Suits, one for Sweaters, etc. I have a single template in each one. Just a representative listing.

    Then I have two more folders. One for Current Auctions and One for Relisting.

    So today I worked on current listings. I made a duplicate of a representative template - say one for Shoes. I dragged it into Current Auctions and customized for what I was listing. If I listed a second pair I just made a copy of the copy and used that. I suppose if you always listed Hermes ties (Spoo?) you could get more focused and have a Hermes tie template - less to change in that case.

    I'll list these Sunday. Once the auctions close or resolve I'll delete Sold items and move relists into the Relist folder. That way I can keep the Current Auctions folder free for items I'm geting ready to list for the first time.
     
  10. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    I have templates for each category - tie, mens shoes, womens shoes, etc. which I just duplicate and modify as needed. I use the "delete auctions after 90 days" setting in GS to not tie up space on the hard drive.

    example :

    [​IMG]
     
    Last edited: Mar 29, 2013
    1 person likes this.
  11. HansderHund

    HansderHund Senior member

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    Thank you both, this is really information that I've needed. I'm still trying to best utilize GS in order to cut down on wasted time.

    I have general categories for items: jackets, shirts, pants, ties, etc. However, I'm never sure when I can delete ended auctions or used templates. I would like to delete things as soon as it's over, but I'm not sure that's prudent. For example, I will duplicate my tie template to create a listing. That listing then appears in the auction. When the auction ends, can I safely delete both or should I keep it around for a little while?

    I've also gotten a bit lazy when it comes to one-off items, such as womenswear. I will simply duplicate a template and change the category and be done with it. I suppose if there is a long-term need for something, it will eventually find its place, but I should really just take the time to create a template for all foreseeable items.

    I did figure out why my listing was scrolling from side to side....it was simply an error on the number of characters I had in one line. Before I had a business account, EU law suggests that you have a legal bit in your auctions stating that it's a private purchases from one individual to another and that there is no right to a return. Once you're a business account and operating as such, you're required to take certain returns so it's no longer applicable.

    Thanks again and I really do like hearing more about how to best utilize the software!
     
  12. GothamRed

    GothamRed Senior member

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    Quick buyer Q-

    Bought a shirt last night from a seller with few but all positive feedbacks. Auction ended in the middle of the night and I woke up to an auction won notice, an invoice email, and a shipping update email. No Paypal receipt email or anything (since I was asleep and all). However, when I try to pay the invoice, eBay keeps telling me that it has been paid via Paypal and the item has apparently already been shipped to my default shipping address. Yet, there is no activity in my PayPal account.

    Did the item get marked as paid because the seller decided to print a shipping label before getting paid? Or, should I be changing all of my passwords?
     
  13. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    When you look in your my eBay purchase history, does that item have the "$" sign bolded? Or does it say "payment was made for this item on 3/30/13"?
     
  14. GothamRed

    GothamRed Senior member

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    Thanks Spoo! Q answered.
     
  15. sagitar

    sagitar Well-Known Member

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    If you are relisting, I would directly relist from eBay because you get eBay relist credits when you relist the same item for the second time. . Relisting from GS, eBay will charge you for the relist. This really doesn't matter if you are only using the monthly 50 free listings.
     
  16. FaceOfBoh

    FaceOfBoh Senior member

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    I list so few items I never get charged.

    But does this happen to anyone else? When I try to relist a garagesale listing in ebay I only get the feature picture. All my other pictures aren't there. I'm not sure why this happens.
     
  17. Evil Abed

    Evil Abed Senior member

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    Anyone ever ship to Chile? I got a question asking if I would, and considering that they aren't covered by the GSP, I figured it's probably smarter to pass.
     
  18. SpooPoker

    SpooPoker Internet Bigtimer and Most Popular Man on Campus Dubiously Honored Affiliate Vendor

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    I have, many times. No probs (just send it insured)
     
  19. taxgenius

    taxgenius Senior member

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    Sounds suspicious.
     
  20. Dolfan954

    Dolfan954 Senior member

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    I know we have a ton of terrible horror stories in here, thought I would post about the positive experience I recently had.

    Had an incredibly lucky experience from an international eBay buyer.

    I sold a tie to someone in the UK. Buyer wanted to haggle on the shipping cost after buying so I offered to ship first class. I didn't know how to send it registered, so I just crossed my fingers and shipped it off (I should have known better).

    Buyer messages me a good bit later asking where it is and if I can track it. Of course, all I can tell is when it left the U.S. So, I am in a bind. I ask him if he could wait a week or two and see if it shows up. He messages me again saying no dice. FUDGE! I notice he buys lots of ties and resells on the UK ebay. I start investigating looking to see if he really got it and just resold it or something, but nothing out of the ordinary there. I send him a refund and apologize completely, thinking I just got dominated.

    He thanks me for being so nice in refunding the money since he blames the post office and not me. A week later he messages me and tells me he heard the post office is holding the tie for him in "quarantine." A week after that he tells me he picked it up, and he promptly RESENT me the payment through PayPal.

    I was totally screwed by not sending it the way we always discuss. I had accepted the loss once I sent the refund. What an awesome eBayer and a great international experience!
     
    1 person likes this.

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