Buying and Selling on eBay: Tips, Tricks, Problems & Questions

Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.

  1. VLSI

    VLSI Senior member

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    Cool, thanks. I'll shoot her a message and give that a try.


    Don't quote me on that. I don't have high confidence that it works. The phone support I received was really poor, counter to your experiences with them.
     


  2. dreamspace

    dreamspace Senior member

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    Bought a suit from some ebay seller, turns out he sent me an orphaned jacket and pants (two different shades), and did not mention that in his ad. Sent him a message asking if he mixed up the pants. (no reply yet)

    Anyway, this was an international sale, and I returning the suit to him would cost me 80$. I'm kind of pissed off right now, because this could have been easily avoided by the seller...

    What should I do from here?
     
    Last edited: Dec 10, 2012


  3. HansderHund

    HansderHund Senior member

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    I'm not sure if this is exactly what you guys are referring to, but I have several addresses in my PayPal account. I simply select the address in which I'd like things sent and go from there. It's always been covered by PayPal I believe, I've had one dispute of charges in my life (from Etsy). Before you refund/send a new invoice, I'd clarify with her that she has to change the address in PayPal, she can't just message you with a different address.
     
    Last edited: Dec 10, 2012


  4. capnwes

    capnwes Senior member

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    Also, during checkout there is an option for the buyer to add a different "ship to" address. Although it's probably too late for that option at this point.
     


  5. caseyfud

    caseyfud Senior member

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    Allowed international buyers to bid on an auction at the request of one buyer, and sure enough the auction was won by a buyer from Argentina with no feedback who joined the day the auction closed.
     


  6. capnwes

    capnwes Senior member

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    Next time, just add the requesting bidder to the Buyer Requirements Exemption List.

    However, If you can do it, I would strongly recommend allowing international bidders. My International sales account for 17% of my sales this year, roughly $11K. I might add, I rarely have an issue with my international buyers and many of them return to shop again.
     
    Last edited: Dec 10, 2012


  7. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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  8. Gdot

    Gdot Senior member

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    people cra cra!
     


  9. dreamspace

    dreamspace Senior member

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    Also, I bought a pair of black oxfords almost 3 weeks ago, and the guy first shipped them out yesterday. To be honest, I'm fuming because those shoes were specifically meant to be used this Christmas. Obviously I wont' get them here in time (International shipment, no express option), probably not this year even.

    Would I be wrong giving the guy bad/neutral feedback? I'm just so tired of all these Ebay sellers, I've had 4 consecutive sellers screw up my orders now.
     


  10. anakin

    anakin Well-Known Member

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    3 weeks to even begin the shipment is a bad feedback score, no doubt.

    If they arrive in perfect condition and you're really happy, you can let him/her off with a neutral but awarding him a positive is a no-no because it isn't fair to future buyers. And give him 0 stars for shipping.
     


  11. VLSI

    VLSI Senior member

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    Did you contact the seller at all during that period? Pretty sure you forfeited your right to an item not received case by waiting over 14 days to make a claim.
     


  12. Brianpore

    Brianpore B&S (BS) ambassador-in-chief

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  13. capnwes

    capnwes Senior member

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    I'm fairly certain you have 45 days to open the case.
     


  14. VLSI

    VLSI Senior member

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    Yup, you're correct.

    I thought the time period was shorter on item not received than SNAD for some reason.
     


  15. VLSI

    VLSI Senior member

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    Wes, have you ever seen a gift payment like this? I called paypal (and asked Brian :)), but it looks strange to me. They said it was a personal payment though.

    [​IMG]
     


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