Discussion in 'Classic Menswear' started by HansderHund, Jul 27, 2012.
Didn't know you could do that. If I refund and she doesn't pay, I'm out the FVF though right?
Ebay customer service was useless by the way. Kept telling me to void the shipping label, despite clearly stating I had not printed a shipping label multiple time. Eventually they told me she could just update her address in ebay account and that would work...
Cool, thanks. I'll shoot her a message and give that a try.
Don't quote me on that. I don't have high confidence that it works. The phone support I received was really poor, counter to your experiences with them.
Bought a suit from some ebay seller, turns out he sent me an orphaned jacket and pants (two different shades), and did not mention that in his ad. Sent him a message asking if he mixed up the pants. (no reply yet)
Anyway, this was an international sale, and I returning the suit to him would cost me 80$. I'm kind of pissed off right now, because this could have been easily avoided by the seller...
What should I do from here?
I'm not sure if this is exactly what you guys are referring to, but I have several addresses in my PayPal account. I simply select the address in which I'd like things sent and go from there. It's always been covered by PayPal I believe, I've had one dispute of charges in my life (from Etsy). Before you refund/send a new invoice, I'd clarify with her that she has to change the address in PayPal, she can't just message you with a different address.
Also, during checkout there is an option for the buyer to add a different "ship to" address. Although it's probably too late for that option at this point.
Allowed international buyers to bid on an auction at the request of one buyer, and sure enough the auction was won by a buyer from Argentina with no feedback who joined the day the auction closed.
Next time, just add the requesting bidder to the Buyer Requirements Exemption List.
However, If you can do it, I would strongly recommend allowing international bidders. My International sales account for 17% of my sales this year, roughly $11K. I might add, I rarely have an issue with my international buyers and many of them return to shop again.
Last week somebody from Israel actually won my 40$ auction... guess my profit margin after shipping...
people cra cra!
Also, I bought a pair of black oxfords almost 3 weeks ago, and the guy first shipped them out yesterday. To be honest, I'm fuming because those shoes were specifically meant to be used this Christmas. Obviously I wont' get them here in time (International shipment, no express option), probably not this year even.
Would I be wrong giving the guy bad/neutral feedback? I'm just so tired of all these Ebay sellers, I've had 4 consecutive sellers screw up my orders now.
3 weeks to even begin the shipment is a bad feedback score, no doubt.
If they arrive in perfect condition and you're really happy, you can let him/her off with a neutral but awarding him a positive is a no-no because it isn't fair to future buyers. And give him 0 stars for shipping.
Did you contact the seller at all during that period? Pretty sure you forfeited your right to an item not received case by waiting over 14 days to make a claim.
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