I purchased a BB fitzgerald on October 18, the day they had the 30% corporate discount going. The store did not have my size, so they ordered it and had it shipped to the store. It arrived on the 29th and the sales associate there called me to let me know they would start the alterations. I thought it would take a couple of days max, so I did not ask for a time frame as to when it would be done. Now a week later, I am wondering if I should call or is this normally how long it takes?