My experience with Brooks is limited to their stores in Beverly Hills and South Coast Plaza (aside from their outlet in Cabazon). I have spent only an insignificant amount of money with Brooks. I'll be the first to concede that I am not as sartorially sophisticated as some of the real mavens in this and the Andy fora. My thoughts: I find their quality/price ratio much inferior to Nordstroms, as a general matter, if one is going to pay full retail. I find Nordstroms offerings closely equivalent and generally better value (which usually isn't saying too much when speaking of full retail at Nordstroms. Intensely dislike the fact that most of the shirts (certainly the more popularly priced ones) have double-length sleeves (e.g., 17.5 x 35/36 instead of simply 17.5 x 35, which is my proper size). When Macy's went to that system, I was not surprised, but I would have expected better of the honored name of Brooks. I think a lot depends on the salesperson you get. Some seem pretty decent and conscientious, others are not men I would care to deal with. For example, I was solemnly and emphatically informed by one salesman that their Peale shoes are, in fact, made by the venerable Peale company at their factory in England. On another occasion, I tried on a very ill-fitting jacket--the lapels were billowing off my chest like sails in a high wind--and the salesman assured me their tailors could rectify it. He should have been working for Men's Wearhouse. However, in the future I shall probably be buying very little if any decent-class RTW menswear anywhere if I continue to be as pleased by W.W. Chan as I have been after receiving my first order from them.