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Brooks Bros credit card question

crazyquik

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Does anyone know if they have changed the color of the Brooks Mastercard from Platinum to blue?

It's changed on the website, but that could just be for show.

 

RyJ Maduro

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They did. My old one was silver/platinum colored, the new one I received in the mail recently is blue.
 

crazyquik

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WTF I called them and asked about this and got some BS, dodge-the-question answer, and told them I wanted the new blue one I saw on the website if it was real and they were like 'before your card expires, we will send you a new one, until then yours will work fine.'
 

CunningSmeagol

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Originally Posted by crazyquik
Does anyone know if they have changed the color of the Brooks Mastercard from Platinum to blue?

It's changed on the website, but that could just be for show.



LOL John Wood. Thanks for the chinos!!!
 

ama

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Originally Posted by crazyquik
WTF I called them and asked about this and got some BS, dodge-the-question answer, and told them I wanted the new blue one I saw on the website if it was real and they were like 'before your card expires, we will send you a new one, until then yours will work fine.'

Did you really think that the customer service rep you spoke to knew or cared about the color of one of the hundreds of different branded Master Cards she is responsible for?
 

Threak

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Originally Posted by crazyquik
WTF I called them and asked about this and got some BS, dodge-the-question answer, and told them I wanted the new blue one I saw on the website if it was real and they were like 'before your card expires, we will send you a new one, until then yours will work fine.'

Call again and tell them your card is cracked or broken and you need a replacement.
 

Reggs

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Originally Posted by crazyquik
WTF I called them and asked about this and got some BS, dodge-the-question answer, and told them I wanted the new blue one I saw on the website if it was real and they were like 'before your card expires, we will send you a new one, until then yours will work fine.'

Is the color of your card really worth the agony of calling a customer service rep?
 

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