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Bought pair of new Allen Edmonds boots but....problems? (its been polished, etc)

StylingUK

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I recently bought a pair of Allen Edmonds boots but received the boots in different width (one B and one D). So I contacted the store and told them about the problem. They have been helpful and sent me a new pair before I even have to return the old ones. This time, they sent both boots in the same size and they fit me. I would love to keep them but this new pair doesn't look too good. The 3 problems are: 1) The vamp of both boots are already winkled quite a bit (picture below showing the worse one) 2) The bottom of one boot is quite dirty and have some colour lost. (pictured below) 3) WEIRDEST PART: They polished the boots before they sent it...
Hoping to hear your opinions as to whether this is acceptable or not. Are new shoes supposed to have any of these problems above? Are these boots supposed to be seconds? I just don't understand why polish was put on the boots before they sent them to me. They even gave me the polish that they used to polish the boots... I'm thinking maybe I should just keep the first pair with one in size B and the other in size D. The first ones is pretty much perfect other than being in two different sizes. D is the right width for me so maybe I'll just buy a shoe stretcher to stretch the smaller one out? Should I bother or just return them both?
 

Cary Grant

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If those are new- they certainly got tried on a lot. I'd not accept them unless you got them cheap. They're not "demos" or seconds?
 

StylingUK

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Originally Posted by Cary Grant
If those are new- they certainly got tried on a lot. I'd not accept them unless you got them cheap. They're not "demos" or seconds?
I bought them as the discontinued price and was told they are new. I didn't ask about their seconds but I guess they would be cheaper than what I paid. The first pair I received were new and pretty much perfect but the boots that I just received are quite a lot worse.
 

Zenny

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Send them back. If you didn't buy a demo model, you shouldnt get one.
 

Thurston

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I believe they are returns. Is that the sole that is described for that shoe? Typically Nordstrom Rack, for example, does a half sole like that for shoes that were worn and returned.
 

StylingUK

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Originally Posted by Thurston
I believe they are returns. Is that the sole that is described for that shoe? Typically Nordstrom Rack, for example, does a half sole like that for shoes that were worn and returned.
That's the original sole for these boots. The boots look more like a store demo since the bottom of the boot is like that as shown in the picture. Have any of you guys receive shoes that are already polished for either seconds or demos? I don't want to assume anything but I have never bought 'new' shoes that are polished so I can't help but wonder why they polished them.
 

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