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Biggest bs answer from a online retailer (Everlane)

Discussion in 'Classic Menswear' started by robc, Nov 27, 2012.

  1. rebel222

    rebel222 Senior member

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    Your inability to move on and accept the fact that they can choose whether they want to deal with international shipping makes you sound like a petulant child.
     
    Last edited: Dec 2, 2012
    4 people like this.
  2. gsugsu

    gsugsu Senior member

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    They do not ship to Canada. Sucks. They give you their explanation. You say it sucks. So, at the end of it all, in this case it sucks to live in Canada.

    Find a proxy, take a trip Stateside, do something other than complaining about something you cannot change.
     
    1 person likes this.
  3. Trompe le Monde

    Trompe le Monde Senior member

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    What we didnt see is an appreciation for receiving a personally drafted response that wasnt just a copy and paste job. Buy your tee-shirt elsewhere
     
  4. andrewgreg

    andrewgreg Senior member

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    the customer service email sounds reasonable. If a retailer could, they would ship internationally. Who doesn't want more business?
     
  5. andrewgreg

    andrewgreg Senior member

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    wow i looked all the posts here. i think the guy is a troll. Probably some of the Everlane's competitor send him here.

    I think the big department stores like neiman or barney's start to do international shipping in 09 or 10. Before then, i couldn't ship out of state. Even now, there are still some items couldn't be shipped to Canada. The guy is just ignoring the effort Everlane is putting.
     
  6. in stitches

    in stitches Senior member Moderator

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    insert "butthurt form" jpeg here. in honor of OP.
     
  7. saiyar1

    saiyar1 Senior member

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    You're being an unreasonable shithead. They gave a very detailed reason why and seem to know exactly what they are talking about. Be patient or buy somewhere else. They know this is losing them business and probably tried to explain thoroughly so that you'll shop with them and not be disgruntled when Canadian shipping is up and running. Alas, you are still acting like a juvenile asshole.

    Now apologize. NOW.
     
    Last edited: Dec 2, 2012
  8. in stitches

    in stitches Senior member Moderator

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    im glad the OP is the only one who is not getting this. kudos, other SFers. :thumbs-up:
     
    Last edited: Dec 2, 2012
  9. JustChris

    JustChris Senior member

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    Lovely.

    As he was trying to point out to you, shipping to Alaska (which is a state, by the way, not a foreign country, despite being non-contiguous not touching) is customs free. For legal purposes, the package doesn't leave the United States. The same is true of shipments to Hawaii (it's a state, too!), Guam, Puerto Rico, the U.S. Virgin Islands and a couple of other territories you probably can't find on a map.

    Now go away and don't come back until you understand how to use facts and basic logic when posting. That's what grownups do.
     
    1 person likes this.
  10. Harold falcon

    Harold falcon Senior member

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    [VIDEO][/VIDEO]
     
  11. w.o.e.is.me.

    w.o.e.is.me. Senior member

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    This post is informative.
    I didn't realize international shipping was this much of a hassle for small retailers.
     
  12. dragon8

    dragon8 Senior member

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    Its a hassle for all retailers.
     
  13. Andrew Birch

    Andrew Birch New Member

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    Poor simpleton doesn't understand the nature of customs, brokerage and duties. And seriously... do you think their Alaska shipments ever set foot in Canada? Silly.

    Their (Everlane's) response seems not only reasonable, but dead accurate. Shipping small items to Canada in large separate numbers can be extremely taxing. Labeling requirements are also a legal issue to deal with. Luckily, they have just opened a Canadian store. This should remove these pesky shipping obstacles!

    Welcome to Canada Everlane!
     
    1 person likes this.
  14. biged781

    biged781 Senior member

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    OP, Your childish sense of entitlement is amusing. They don't have to ship anywhere if it doesn't make business sense to do so.

    On a side note, everlane, please stop perstering me to sign in on every darn page I navigate to. It is terribly annoying. In case this is a bug (I hope it is) I am using Chrome.
     
    Last edited: Mar 20, 2013
    1 person likes this.

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