Just to set the record straight, I am from Denim Revival and we have the original tailors. I split with the owner of HTC and he kept the name. He has set up shop in his store on Beverly. We do everything onsite unlike HTC where they take your clothes offsite to be worked on. Our turn around time for hems is (depending on how busy we are) is usually 2 to 3 days. Major alterations is usually 6 to 10 days. Repairs anywhere from 2 to 4 weeks depending again how busy and how large the repairs are.I understand some of these posts are from people on HTC's payroll but to those that aren't it seems weird that if you "asked" for a chainstitch or the extra fabric and didn't receive that when picking up that you didn't say something so it could be fixed on the spot? I know I would. So I think this might be an attempt to badmouth on HTC's behalf? If I order a beer and the waiter brings me a sprite I am going to say something, not run to a website and talk trash.Sorry to sound harsh but let's be fair to all parties. By the way if you have taken hems to other places and are unhappy we do redos other tailors all the time.