Patek
Distinguished Member
- Joined
- Nov 22, 2010
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So, I purchased a Golden Fleece suit on sale on line and then brought it into the King of Prussia BB to get taken in and the buttons finished.
Since it was made with unfinished cuff buttons, I mistakenly assumed that the taylor would sew them in as functional--or at least ask me what I wanted. I did not think of requesting it at the time. By the way, their in-house taylor is very gruff and not a pleasure to deal with.
When I came to pick it up, uf course the buttons were not functional. I brought this up to the taylor and he huffed and puffed. He at first said that I never requested functional buttons (true) and that it would cost an additional $97. I said that was fine. He then told me (without re-examining the suit) that he had adjusted the sleeves and cut out too much material to make the buttons functioal.
At this point, I'm under the impression that he does not want to do it and he just wante me to get out of the store. I did not to push it as who wants a pissed of taylor messing up your new suit?
Anyway, my question is this, is it worth it to bring it to my taylor to get functional buttons or should I try another BB with better customer service?
Should I just forget the functional buttons?
In a totally unrelated question, my girlfriend purchased the BB shearling boot for me during a recent sale. Does anyone know who makes it? http://www.brooksbrothers.com/IWCatP...=§ionsize=
Since it was made with unfinished cuff buttons, I mistakenly assumed that the taylor would sew them in as functional--or at least ask me what I wanted. I did not think of requesting it at the time. By the way, their in-house taylor is very gruff and not a pleasure to deal with.
When I came to pick it up, uf course the buttons were not functional. I brought this up to the taylor and he huffed and puffed. He at first said that I never requested functional buttons (true) and that it would cost an additional $97. I said that was fine. He then told me (without re-examining the suit) that he had adjusted the sleeves and cut out too much material to make the buttons functioal.
At this point, I'm under the impression that he does not want to do it and he just wante me to get out of the store. I did not to push it as who wants a pissed of taylor messing up your new suit?
Anyway, my question is this, is it worth it to bring it to my taylor to get functional buttons or should I try another BB with better customer service?
Should I just forget the functional buttons?
In a totally unrelated question, my girlfriend purchased the BB shearling boot for me during a recent sale. Does anyone know who makes it? http://www.brooksbrothers.com/IWCatP...=§ionsize=