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Bad experience with Tiecrafters NY?

laxnate

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After reading rave reviews about Tiecrafters here, I recently took two ties for cleaning. When I came to pick them up, one was still stained and the other had developed a sort of wear/tear along the side fold. Thankfully I inspected the ties before leaving and brought them to the attention of the staff. They were extremely apologetic and offered to fix them and messenger them back to me.

When they arrived, the tie that had been stained was fine. However, the tie that had developed the wear/tear had been made skinnier to hide the wear, which I guess is ok. However, the work was very sloppy and in fact, the point of the tie was now uneven, off-center by a full 1/4 inch. Not to mention the fact that a pin had obviously been used to attach the ticket to the tie, leaving three unsightly holes.

I was surprised at these results considering the glowing reviews posted here. Has anyone else had a bad experience?

I'm bringing the tie back to have it fixed for the third time now...at this point I consider the tie ruined but I guess we'll see what happens.

I guess its worth mentioning that the tie is a RLPL that holds significant sentimental value to me.
 

Film Noir Buff

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I havent used tiecrafters in a long time. A tie is a tie, miracles dont usually happen. Sometimes they can help, sometimes they cant.

Tie crafters actually made a tie for me once from material gifted to me. The tie made was good enough for me to have them make some other ties for me too. The owner was so impressed with the fabric he wanted to know if I could get him more. I only had a little bit left and no real way of supplying the man. I ultimately had the remaining silk fashioned into a formal vest (it is black with small white woven pattern.Genrally pin holes in ties will rub or steam out.

I used to be attached to some ties too and invariably they would be the ones that got damaged. The tie gods are cruel. But with tie therapy Ive learned that you can never get too tied to a tie.
 

LARon

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Originally Posted by Film_Noir_Buff
IThe tie gods are cruel. But with tie therapy Ive learned that you can never get too tied to a tie.


Here, here. I've come to the same realization as FNB; never get too attached to a tie. They all get ruined in the end.

I've used tiecrafters for many years and believe they do as good a job as can be done; but they're not perfect.

I've sent them probably 80-90 jobs over the years and have been satisfied (or extremely satisfied) with all but 4 or 5. Obviously, one gets hung up on the 4 or 5 that didn't turn out well but, in the big scheme of things, I doubt that anyone could've achieved a higher success rate. It would just be a matter of which other ties would have been made worse off -- or not improved as well.

As a form of tie therapy, go out and find a new no. 1; you'll soon forget about the one that didn't make it. Obviously, if its their fault, they should foot the bill for the new no. 1.
 

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