It's really only the "lifers" in the retail industry, that absolultely love fashion and clothing that provide any service. They are a rare and possibly dying breed. The rest are just clock-watchers, and their service is correspondingly bad. Yet somehow the prices here stay high! And they wonder why most of us do our serious shopping overseas... danielvh - don't waste you time in Perth, stock up or note your size and order online. I'm in Sydney and it's bad - I can only imagine how much worse it is in a city that has even more bogans per capita. Perth is the proof that money doesn't buy taste.