attention Fok and ALL international members

[Mauro]

Fok please thumb tack this message.

To all international members who buy or intend to buy please read.

I bend over backwards to make sure EVERYONE gets the best customer service possible. Errors do happen. In the event of a mistake I try to correct the porblem asap.
Now ,I mark everything as a gift so there doesn't have to be a import charge.In the event this happens it is YOUR responsabilty to pay the bill. I run a business not a jeans charity.
The 20% off is huge and I usally don't charge shipping unless it is crazy expensive and the I only charge half.
The dollars exchange rate is **** right now. EVERYONE is getting a break right now ,on top of the discount.

My staff and I will continue to do the best we can to provide you with INCREDIBLE customer service. Please be understanding with shipping.

Thank you and I don't want to come across as a dick but I need to stay in business so you guys can get great deals for many years to come.
Mauro

 

[whodini]

Haven't purchased from you yet, Mauro, but I think you now have a future customer. I live in Costa Rica for the most part and am usually pretty skeptical about how things will get down here (Krell excluded). That's a hell of an amount of professionalism on your part and you're definitely the kind of person I would want to do business with.

 

[LA Guy]

I'll tack this for a week or so.

 

[VKK3450]

I have not bought from you (yet), but I have to say that I appreciate your presence on this forum and the concessions that you give to forum members.

I am sorry that you have had experiences which led to you needing to make such a post.

K