- Sep 3, 2013
- Reaction score
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I had never even heard of these guys until this thread. Was there stuff any good? Seriously pretentious logo.Astor and Black had filed bankruptcy.
Interesting. Based on all the info and pics from OTCTailor, towards the end, it looks like they were making a pretty decent product after they had been taken over by professional management. Also appears that in the early days they were a pretty sketchy and poorly managed operation that survived on rapid sales growth and slick sales presentation. With slick marketing and a good pitch, rapid revenue growth would have made them an easy sell to the less sophisticated private equity operations out there, of which there are many. Once the PE guys put in some professional management, the mess of quality and customer sat. issues became apparent and I guess the margins collapsed as they attempted to improve the product and customer sat.
At the core was a business model that was fundamentally unsustainable as described (though not as initially operated by the founder). Put simply, once the new management tried to actually deliver on the promise of a high-quality product and actual MTM-level customer service, the margins evaporated and the business proved unsustainable.The Astor and Black thread gets good around post 14.
The rep releases the customer's name (since redacted) and order after he criticizes the company.
As another poster mentions in the thread, it was only a matter of time