Archibald London: true craftsmanship, no middlemen, Official Vendor Thread

[Verrihappy]

Cut out the middleman mate, per the AOL Mantra. Buy direct from Adriano /Alessandro's artisanal workshop aka Alessandro Cappi factory.

Alessandro Cappi - Handmade in Italy Shoes

Alessandro Cappi is an Italian footwear manufacturer. We produce handmade shoes, where all the manufacturing processes are carried out through a highly specialized methodology that has a total of more than one hundred years of experience.

www.alessandrocappi.com

 

[Verrihappy]

ugh...now the trolls are showing up in this thread too.

Disabusing ignorance and foolishness are part and parcel of the job description

 

[stephenaf2003]

Disabusing ignorance and foolishness are part and parcel of the job description

 

[Betta]

Cut out the middleman mate, per the AOL Mantra. Buy direct from Adriano /Alessandro's artisanal workshop aka Alessandro Cappi factory.

Alessandro Cappi - Handmade in Italy Shoes

Alessandro Cappi is an Italian footwear manufacturer. We produce handmade shoes, where all the manufacturing processes are carried out through a highly specialized methodology that has a total of more than one hundred years of experience.

www.alessandrocappi.com

Naked prices?

 

[taxgenius]

Naked prices?

Totally nude.

 

[TimothyF]

Totally nude.

Fully exposed.

 

[Rewiag]

i dont get what you are trying to say.
Did you have the "no middleman" statement understood as the owners of AOL are producing the shoes by their own hands in their own workshop? If you did, you have bigger problems than this, if you did not, why are you acting stupid?

AOL's model is clear to everyone: they find the craftsmen / companies to produce the goods according to AOL's criteria, and then they sell it to the customers. They are selling AOL branded items directly to you.

 

[Verrihappy]

Looks like shills out in force defending their paymasters.

If you cannot see a scam as it is, you need a neurological examination and/or psychiatric evaluation fast.

 

[Rewiag]

I dont know, i have some great items in my wardrobe. Next time im wearing my sneakers i will cry myself a river over how scammed I am...

 

[EgoCamisas]

I dont know, i have some great items in my wardrobe. Next time im wearing my sneakers i will cry myself a river over how scammed I am...

Agreed. I love how somebody, who is not even a customer to start with, and is posting many times a day BUT exclusively on a company's threads how much of a scam they are, dares claim other people need a psychiatric examination...

 

[josepidal]

Can we keep this to updates about the vendor and its products please?

 

[stephenaf2003]

I dont know, i have some great items in my wardrobe. Next time im wearing my sneakers i will cry myself a river over how scammed I am...

Agreed. I love how somebody, who is not even a customer to start with, and is posting many times a day BUT exclusively on a company's threads how much of a scam they are, dares claim other people need a psychiatric examination...

Only a fool, or someone delusional can’t see that it’s better to pay $400 plus for CP’s. Those of us that purchased SF-01’s are clearly sheep, ripe for slaughter.

 

[E. coli]

Received notice via e-mail that the leather Cafe Racer jackets are just about completed and ready to ship. Really looking forward to it!

 

[4r36]

@ArchibaldRoh

I have always admired and supported the business model that Archibald London adopts and promotes. Since the shipment of the café racer got delayed last February, I've been fully understanding about the difficult situation and agreed to be patient. However, I must say that I am deeply disappointed by the email that your customer service sent me today:

Support (Archibald London) Apr 20, 2021, 16:08 GMT+1 Hi Nicola, I hope you are well. We just received the pieces at our center in London, and the team have informed us that there seemed to have been a communication error between ourselves and the craftsmen and the piece for you was made in the incorrect size. We have spoken to them and given the current covid situation and delays with Horween being able to provide the original Number 8 (burgundy) colour, we have the following options that we can offer: - The Burgundy in M - The Forest Green (turn-around time is 1 week+ as we have the leather available) - The Dark Brown (turn-around time is 3 weeks+ as we will need to wait for the leather to arrive from the suppliers) Sincere apologies for not being able to accommodate your original request, however please do let me know what you think. Kind Regards, Alex

A serious business cannot kindly ask a customer to be patient and then, after months, communicate to him that the company is not able to accommodate his original request due to a mistake.

I find even more irritating that the present communication was made to me only upon my inquiry, after that I did not receive any update for more than a month . The last update I received (always upon my inquiry) was indeed on March 11, and I was told that you were looking at late March for the shipment.

As you certainly know, trust is a key element to run a business. I strongly advise you not to downplay it.

Nicola

 

[ArchibaldLondon]

Hi @4r36 ,

I appreciate and understand your frustration completely. As stated, we’re fully aware it was due to a communication error with your specific size ordered. We are not trying to downplay the issue in any way.

It’s very important for us to note - so everyone is aware - that we only received the shipment from the maker over the weekend. We are going through the process of fulfilling all outstanding orders right now.

We didn’t realize there was a discrepancy with your unit until we received your email and checked the shipment immediately instead of working our way down the numerical order list. We would have noticed the error and reached out either today or tomorrow had you not contacted us first.

To this point, all clients set to receive a jacket are still waiting as they will be shipping this week. We were not attempting to delay communication with you in any way.

Everyone who ordered the jacket was sent an update on April 9th 2021, which is when we received the last update from the maker ourselves. We strive to keep everyone as informed as we are going.

We apologize sincerely to everyone for the delay, and especially to you for the discrepancy. We are working to find a solution for you as we value your trust and support as a customer and would like to find a way to move forward. We will be reaching out to speak again with you further.

Best,

The Team at Archibald