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If we are going to use the coffee example it’s more like their supplier filled some bags up with decaf and labeled them as caffeinated and shipped them off. None of their customers noticed they got decaf and enjoyed their bags of coffee but the company is going to give them a partial refund anyways.
The fact that it’s a cash refund if you want to keep them and not store credit or a discount code actually seems more generous than I would have expected but that’s just me.
The fact that it’s a cash refund if you want to keep them and not store credit or a discount code actually seems more generous than I would have expected but that’s just me.