• I'm happy to introduce the Styleforum Happy Hour, our brand new podcast featuring lively discussion about menswear and the fashion industry. In the inaugural edition, a discussion of what's going on in retail today. Please check it out on the Journal. All episodes will be also be available soon on your favorite podcast platform.

  • Styleforum Gives - Holiday Charity Auction 8: Cuir de Russie card case from Equus Leather

    We are very proud to present this year's edition of the Styleforum Holiday Charity Auctions, this year in support of the Ronald McDonald House Charities of Spokane (www.rmhcspokane.org). Each Auction lasts 24 hours. Please follow and bid on all the auctions.

    The 8th auction is for a Cuir de Russie card case from Equus Leather. Please bid often and generously here

    Fok and the Styleforum Team.

  • STYLE. COMMUNITY. GREAT CLOTHING.

    Bored of counting likes on social networks? At Styleforum, you’ll find rousing discussions that go beyond strings of emojis.

    Click Here to join Styleforum's thousands of style enthusiasts today!

Applying for a job at Banana Republic...

Jovan

Banned for Good
Joined
Mar 10, 2006
Messages
2,533
Reaction score
0
Banana Republic's opening soon here, and I'm applying for it. Just wondering, what's the best way to say that I have a good knowledge and passion for clothing? Problem is, I have no retail experience so I have to rely on the fact that I've just worked with customers before at a grocery store and a pizza place. I do have experience working a cash register, which helps. I'm applying for Customer Service, which I assume is working on the floor. Additionally I may apply for Visual Merchandising/Stock. Any suggestions?
 

TCN

Distinguished Member
Joined
Jun 22, 2004
Messages
1,505
Reaction score
2
Tell them that you can easily teach someone how to sell, but product knowledge and a passion for the product type are tougher to nail.

If that doesn't work, remind them that bricks and mortar clothing retail sales is more about knowledge and personality than traditional sales and marketing. Banana Republic's excellent ad campaign and image (cough, sputter) should already have brought the customer in the door. All you need to do is make it a pleasant experience, provide value, and increase revenue.
 

marc237

Distinguished Member
Joined
Apr 4, 2004
Messages
2,381
Reaction score
1
Originally Posted by TCN
remind them that bricks and mortar clothing retail sales is more about knowledge and personality than traditional sales and marketing. Banana Republic's excellent ad campaign and image (cough, sputter) should already have brought the customer in the door. All you need to do is make it a pleasant experience, provide value, and increase revenue.

If you say all that with a straight face, you will have a fine career in sales (or lawyering). Good luck.
 

Jovan

Banned for Good
Joined
Mar 10, 2006
Messages
2,533
Reaction score
0
Indeed. I'll have to remember all this if I have an interview, too.
 

Andrew V.

Senior Member
Joined
Aug 25, 2004
Messages
405
Reaction score
1
Originally Posted by TCN
Tell them that you can easily teach someone how to sell, but product knowledge and a passion for the product type are tougher to nail.

If that doesn't work, remind them that bricks and mortar clothing retail sales is more about knowledge and personality than traditional sales and marketing. Banana Republic's excellent ad campaign and image (cough, sputter) should already have brought the customer in the door. All you need to do is make it a pleasant experience, provide value, and increase revenue.


And convince customers to open up Banana Republic credit card accounts. I've worked part-time at a BR for three years now, and during that time the pressure to open up BR card accounts has increased a lot. Ideally, every single customer who walks through the door is supposed to hear the spiel about the card three times: on the salesfloor, in the fitting room, and at the cashwrap. It's my least favorite part of working there.
 

Dakota rube

Stylish Dinosaur
Joined
Jan 14, 2005
Messages
14,516
Reaction score
233
^^^where do you think the largest chunk of revenue growth for BR and most other retailers is? Everyone's trying to add to their bottom lines with pure profit interest income. The toothless hag who checked me out at KMart the other day asked me three times while I stood at the counter if I want to open a Sears charge account. As a close, she said, "You'll save 10% on today's purchases!" My purchase was 2 for $1 Snickers bars and a box of generic lightbulbs!
 

metaphysician

Senior Member
Joined
May 26, 2006
Messages
197
Reaction score
0
Originally Posted by Dakota rube
The toothless hag who checked me out at KMart the other day asked me three times while I stood at the counter if I want to open a Sears charge account. As a close, she said, "You'll save 10% on today's purchases!" My purchase was 2 for $1 Snickers bars and a box of generic lightbulbs!

This is likely a K-Mart/Sears company policy. Gap Inc. employs the same strategy; employees are supposed to ask customers if they want to open a Banana Republic/Gap/Old Navy account to save 10% on their purchase, and to list other benefits after the first "no."
 

Jovan

Banned for Good
Joined
Mar 10, 2006
Messages
2,533
Reaction score
0
Originally Posted by Andrew V.
And convince customers to open up Banana Republic credit card accounts. I've worked part-time at a BR for three years now, and during that time the pressure to open up BR card accounts has increased a lot. Ideally, every single customer who walks through the door is supposed to hear the spiel about the card three times: on the salesfloor, in the fitting room, and at the cashwrap. It's my least favorite part of working there.
Thanks for letting me know ahead of time. I've had to do similar things working at two pizza places here in town. At Rigatelli's: "Would you like to make those two slices into a combo?" At Hungry Howie's: "Would you like to add a two litre Coke and Howie Bread to that order?" Definitely not my favourite part either, but I'll deal with it if I'm hired.
 

itsstillmatt

The Liberator
Dubiously Honored
Joined
Mar 11, 2006
Messages
14,384
Reaction score
2,073
It is not a fun place to work, or at least it wasn't fifteen years ago when I worked there. The girls can be cute, and fringe benefits are (were) definitely available, but the GAP is a tough boss to deal with.
 

Jovan

Banned for Good
Joined
Mar 10, 2006
Messages
2,533
Reaction score
0
I'd be happy working anywhere with clothing just to get some much needed retail experience.
 

TCN

Distinguished Member
Joined
Jun 22, 2004
Messages
1,505
Reaction score
2
Originally Posted by marc237
If you say all that with a straight face, you will have a fine career in sales (or lawyering). Good luck.

Wow, you tagged me . . . I'm an in-house counsel who dabbles on the sales side too. You're not a psychiatrist by any chance are you? ;-)
 

TCN

Distinguished Member
Joined
Jun 22, 2004
Messages
1,505
Reaction score
2
Originally Posted by Jovan
Thanks for letting me know ahead of time. I've had to do similar things working at two pizza places here in town. At Rigatelli's: "Would you like to make those two slices into a combo?" At Hungry Howie's: "Would you like to add a two litre Coke and Howie Bread to that order?" Definitely not my favourite part either, but I'll deal with it if I'm hired.

Get in the door; when you're the top salesman and a store resource, you can tell them to stick their charge card pitch where the sun don't shine.
 

marc237

Distinguished Member
Joined
Apr 4, 2004
Messages
2,381
Reaction score
1
Originally Posted by TCN
Wow, you tagged me . . . I'm an in-house counsel who dabbles on the sales side too. You're not a psychiatrist by any chance are you? ;-)

Nope, just a lawyer!
 

Styleforum is proudly sponsored by

Featured Sponsor

How many pairs of shoes do you own?

  • 1 - 4

    Votes: 32 3.8%
  • 5 - 10

    Votes: 143 17.1%
  • 11 - 20

    Votes: 276 33.1%
  • 21 - 30

    Votes: 130 15.6%
  • 31 - 40

    Votes: 71 8.5%
  • 41 - 50

    Votes: 49 5.9%
  • 51 - 60

    Votes: 25 3.0%
  • 61 - 70

    Votes: 22 2.6%
  • 71 - 80

    Votes: 17 2.0%
  • 81 - 90

    Votes: 7 0.8%
  • 91 - 100

    Votes: 9 1.1%
  • 100+

    Votes: 53 6.4%

Related Threads

Forum statistics

Threads
429,209
Messages
9,230,330
Members
193,757
Latest member
onsight
Top