What a joke. I thought this was supposed to be a pleasant experience but this f***ing computer is a piece of shit, there is nobody to help, it crashes, my iTunes account (which worked fine before) suddenly is no longer valid, none of my prior purchases are recognized, and the whole experience is like dealing with the MVA. Mac sucks, don't buy into their shit. They're as bad as MS. Worse when you consider the attitudes. And Tokyo Slim, if you chime in with any "I told you so" shit I am going to fly out to Seattle and bash your head in with this fucking computer.