Nbarbar
Senior Member
- Joined
- May 27, 2017
- Messages
- 570
- Reaction score
- 507
Following up on terrible customer service. A recent order was split shipped, which is fine of course, but an item from the first batch needed to be returned, along with an item from the second. Multiple emails were ignored by the customer service team.
Compared to Mr P, who of course they are competing with, its been a frustrating process esp. when it offers them a chance to win life long customers with excellent customer service.
Despite the great collection of pieces I'll struggle to order again.
Ps I'll also let them know about this thread.
Compared to Mr P, who of course they are competing with, its been a frustrating process esp. when it offers them a chance to win life long customers with excellent customer service.
Despite the great collection of pieces I'll struggle to order again.
Ps I'll also let them know about this thread.