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anyone ever purchased from topshelfapparel on ebay?

Journeyman

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Yes - I've purchased a couple of shirts, a couple of suits and a pair of shoes over the past 18 months. The seller (who is a member here, with the handle of "VMan") is good to deal with - prompt communication and very rapid shipping.

He's not necessarily the cheapest seller on eBay but I have found him to be very trustworthy and good to deal with. Also, he provides excellent descriptions and photos, so you know that you're not going to end up with any unpleasant surprises when you receive the items.
 

eighteennine

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I have bought from him too, easy, smooth transaction - recommendable.
 

snake69

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yes - an Isaia suit that is just gorgeous. Also have purchased ties. There's a reason they have such high customer satisfaction ratings - buy with absolute and complete confidence- you will not be disappointed. I buy almost 100% of cloths on internet and this guy is tops.
 

bobsmiths

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I just purchased with this seller "TOPSHELFAPPAREL" after reading posts on the internet like these.

After 5 hours of wear of supposedly "genuine TOD'S" shoes, the soles are coming off. The seller has wiped his hands clean of them and wants nothing to do with them.

BE VERY WEARY ABOUT THIS SELLER, I WILL NEVER PURCHASE AGAIN FROM THEM.
 

andrel42

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I have bought many many suits from TopShelfApparel and always been very pleased! Surprised to read the post above ?
 

GBR

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Two very odd first posts.....
 

smittycl

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Very odd to hear about the shoes. I've bought plenty from Topshelf Apparel and have never been disappointed. Everything was authentic and as described.
 

alpinewhite

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+1 for good products, hard to communicate with.
 
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Ajp92

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Absolutely terrible service. This is the first time ever reviewing a product that I've purchased. I feel obligated after my horrible experience with this seller. After more than 2 weeks of purchasing a pair of underwear and no tracking information, I emailed the designated email and received a response the next day (the only positive) claiming that each product is made and tailored for each individual purchase and I will receive the information once shipped. It is a very basic pair of underwear which requires zero personalization and I have yet to receive any sort of update or information and it has now been three weeks. I will never recommend or buy from top shelf apparel again.
 

GBR

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Absolutely terrible service. This is the first time ever reviewing a product that I've purchased. I feel obligated after my horrible experience with this seller. After more than 2 weeks of purchasing a pair of underwear and no tracking information, I emailed the designated email and received a response the next day (the only positive) claiming that each product is made and tailored for each individual purchase and I will receive the information once shipped. It is a very basic pair of underwear which requires zero personalization and I have yet to receive any sort of update or information and it has now been three weeks. I will never recommend or buy from top shelf apparel again.


Competitor?

No one joins simply on the off chance there is a thread on this firm and the resurrects one which has seen one post in five years.
 

Marsay

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Yes (eBay seems to be one of the few places you can get hold of RL Preston trousers these days).

As someone said, the prices are a little steep for a ragtag bunch of stuff that presumably a shop couldn't sell.
 

MysteryV

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I actually had a pretty bad experience with TOPSHELFAPPAREL as well, but of a different variety. He and I had been negotiating for both an Oxxford and a Zegna suit. Eventually we reached an agreement on the Zegna, and when I asked him to send me a private offer, he publicly changed the price. By the time I got home to make the purchase, the suit had sold.

From a business standpoint I get it, but I'd argue it's penny-wise, pound foolish. The suit in question had been on his shelf for quite some time, and our conversations were the reason the suit sold. It's like negotiating for the last car at a dealership, reaching an agreement, and having somebody walk by and say "I'll take it" (after you), and the seller giving them the car.

There were many things he could have done, including:
- Cancel the sale
- Offer a better deal on the other suit we were negotiating on
- APOLOGIZE

Instead, he offered to let me know if the buyer returned it.

Again, I can't speak for whether or not his items are genuine. I can't speak to shipping time. But if this is how he handled his first interaction with a new customer interested in buying several of his items, I feel I can speak to his professionalism.

At the end of the day I'm just bummed as I was looking forward to the suit.
 
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othertravel

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Competitor?

No one joins simply on the off chance there is a thread on this firm and the resurrects one which has seen one post in five years.

Also, when did he ever sell underwear???
 

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