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Anyone else have consistent problems with Amex?

Discussion in 'Classic Menswear' started by tgfny, Oct 10, 2006.

  1. tgfny

    tgfny Senior Member

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    I think Rummy wanted to charge a squadron of F/A-22s onto his AMEX.
    He takes the miles on the AA MC.
     


  2. tgfny

    tgfny Senior Member

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    So what happened? Did he have to pay cash, or did you lose the business?

    Paid with Visa and is taking the shirt on his next Iraq trip.
     


  3. RJman

    RJman Posse Member Dubiously Honored

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    Yawn. I bet the real F.M. Allen didn't bitch about stuff like this.
     


  4. tgfny

    tgfny Senior Member

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    Yawn. I bet the real F.M. Allen didn't bitch about stuff like this.
    Too busy chasing skirt.
     


  5. RJman

    RJman Posse Member Dubiously Honored

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    Too busy chasing skirt.
    The ten most powerful men in America pay me in small unmarked bills.[​IMG]
     


  6. Master Shake

    Master Shake Distinguished Member

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    I thought the wealthy (and presumably powerful) only pay in cash!

    [​IMG]
     


  7. tgfny

    tgfny Senior Member

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    I thought the wealthy (and presumably powerful) only pay in cash!

    [​IMG]


    Wire transfers from numbered swiss accounts.
     


  8. A Harris

    A Harris Distinguished Member Dubiously Honored

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    As much trouble as I've been having with them lately on the using the card side of things, I can't imagine how bad the other end could be. I don't know if the lesson I learned applies to merchants, but I learned to immediately ask for a supervisor if there is a problem. It's like the regular customer service reps are reading from a script and have absolutely no capability to reason or process information on their own. At least the ones I've been dealing with.
     


  9. Artisan Fan

    Artisan Fan Suitsupply-sider

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    I've always gotten great service from Amex. I also get great service from my Citibank VISA. [​IMG]
     


  10. tgfny

    tgfny Senior Member

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    As much trouble as I've been having with them lately on the using the card side of things, I can't imagine how bad the other end could be. I don't know if the lesson I learned applies to merchants, but I learned to immediately ask for a supervisor if there is a problem. It's like the regular customer service reps are reading from a script and have absolutely no capability to reason or process information on their own. At least the ones I've been dealing with.

    I asked to speak to my customer service rep and was told I didn't have one. I'm not huge, but a do well over a million a year with them and I have an extremely high average sale, so for each swipe they are making a way above average profit.
     


  11. LabelKing

    LabelKing Stylish Dinosaur

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    I don't know what this is about.
     


  12. rnoldh

    rnoldh Stylish Dinosaur

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    Paid with Visa and is taking the shirt on his next Iraq trip.


    Well, let's see. He's one of the 10 most powerful people in the world and he's taking the shirt on his next trip to Iraq! Is it Rummy?

    C'mon, tgfny, you can tell us. We all have respect for Rummy![​IMG] [​IMG]
     


  13. LabelKing

    LabelKing Stylish Dinosaur

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    Or maybe it's old Dick. It's probably a bullet-proof shirt.
     


  14. tgfny

    tgfny Senior Member

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    Well, let's see. He's one of the 10 most powerful people in the world and he's taking the shirt on his next trip to Iraq! Is it Rummy?

    C'mon, tgfny, you can tell us. We all have respect for Rummy![​IMG] [​IMG]

    Not Rummy and in America.
     


  15. A Harris

    A Harris Distinguished Member Dubiously Honored

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    For years, I always cited Amex customer service as the best out there. Then in the space of a few months I've run into a number of maddening issues with them. I suppose it could just be bad luck though.
     


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