quar: I don't disagree with you - I just don't see it humorously like you do. Who's blaming "this mythical evil business thing"? No one is blaming Ambrosi for wanting to expand his business, it's just that he's making a mess of it. To some extent it's understandable; these guys are trouser-makers, not businessmen. If they were doing good business making trousers as a father-son team in their Naples workshop, I really wonder how they intend to maintain quality control and reliability while spending half their time touring the world to take orders. Presumably they'll move to the standard cutter-tailor bespoke model, but I don't see how they will continue to surpass all of their competitors in quality while maintaining lower prices, the way they have in the past. The point is that they will need to figure it out, and there will be growing pains and compromises, but their current customers - especially ones who have helped them build their brand - should not suffer. Ambrosi should be accountable for his service. I could understand a 1 month delay. 6 months is irresponsible and outside the realm of growing pains. At that point, you're laying the fault of the delay at businesses (who is not Ambrosi, despite them owning it) instead of the owner - I can't agree with that.