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Ambrosi Napoli

Discussion in 'Classic Menswear' started by Ambrosi, Apr 14, 2011.

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  1. texas_jack

    texas_jack Senior member

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    "and he's never done wrong by you"


    But he has hence this and other threads
     
  2. sellahi22

    sellahi22 Senior member

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    Sorry, but it's not my job to subsidize anybody's growing business. It's ridiculous to expect customers to accept non-delivery of goods or otherwise subpar service because you want to make more money. Tailors are no exception. I did not sign-up to be his creditor.

    And you've got to be kidding about giving him a break. You forget that I'm a regular, longstanding client and did more than most to publicize him in the first place. You guys get way too over-protective of people in the business.


    +100.

    If you google Ambrosi + Trousers, you'll see that the entire first page is results from SF, the LL, or blogs of posters from SF/LL. Ambrosi has clearly gotten a ton of internet exposure due to his early internet clients, so it's ungrateful and frankly disgraceful that he's giving you guys the shaft so he can expand his RTW line in Korea or whatever.
     
  3. GusW

    GusW Senior member Dubiously Honored

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    Well, I just got my two pairs a few weeks ago and even though the wait will be long, I'm ready to order some more from him.
     
  4. mafoofan

    mafoofan Senior member Dubiously Honored

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    ^^^ The pants are fantastic--really, beyond fantastic. It's hard to look at trouser the same way after wearing them, actually.
     
  5. Mark Seitelman

    Mark Seitelman Senior member

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    Is this another case of "The Fallen Idol"?
     
  6. whnay.

    whnay. Senior member Dubiously Honored

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    Ed, at times you can be unreasonably reasonable... [​IMG]

    I'm in Naples next Friday and will visit with Salvatore to take delivery of my two pairs. I will attempt to (a) actually take delivery, and (b) express some of the SF frustration in this and other threads.


    He hasnt returned an email of mine in 3 months. If you dont mind please tell him to send my stuff.
     
  7. medtech_expat

    medtech_expat Senior member

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    He hasnt returned an email of mine in 3 months. If you dont mind please tell him to send my stuff.

    No probs - shoot me the details on PM, as this will serve as my reminder.
     
  8. itsstillmatt

    itsstillmatt Senior member Dubiously Honored

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    Is this another case of "The Fallen Idol"?
    Is this where you pimp Oxxford?
     
  9. Manton

    Manton Senior member Dubiously Honored

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    I was at my wit's end not long ago and was talked off the ledge (^ ahem) by other members who have shared my frustrations. Salvatore will come through. Why he is uncommunicative, slow, and ... not always forthcoming is a mystery. But he's not a crook.

    [​IMG]
     
  10. emptym

    emptym Senior member Moderator

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    I'm not too worried either. Maybe my familiarity with "Filipino time" has me well-acclimated to delays. That said, it is a little irritating, particularly since I gave him some sample pants that I've wanted to wear.
     
  11. Will

    Will Senior member Dubiously Honored

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    I specified two cloth numbers for my most recent, prepaid order that was to be ready in six weeks. After three months he began telling me every couple of weeks that the trousers would ship in three days. Another three months later when I met him in Milan he said he would have trousers for me in Naples four days later. In Naples he apologized that the cloth was not in stock (six months later and he hadn't ordered cloth!) and he would deliver in a week. Nope. He could have made the pants in the time it took him to keep stalling me.

    After another couple of months he finally delivered. The. Wrong. Trousers. I paid for a 17 ounce flannel and got some lighter stuff. Paid for cream linen and got tan. I won't send them back though as I am no longer confident I would ever see them again.

    The crazy thing is that I write about this stuff and know of dozens of pairs of pants that my readers have ordered on my recommendation and he does this anyway!

    Oh well. He is a nice guy and will hopefully prove that all this was a one time glitch.
     
  12. NewYorkIslander

    NewYorkIslander Senior member

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    Unfortunately this is a drawback of places like this. They turn wonderful merchants, who produce meticulously crafted products, and blow them up to the point that they're growing too fast for their own good. You can't have it both ways (brag about how great a service is on something as wide as the internet and expect to get the same kind of attention). I'm sure now that they have apparently hired some new people, that things will be better, but in my opinion, no one will get the same quality pant from SA now since the business is larger. Before he would inspect every pair he made, now, he'll have people doing it for him.
     
  13. mafoofan

    mafoofan Senior member Dubiously Honored

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    I was at my wit's end not long ago and was talked off the ledge (^ ahem) by other members who have shared my frustrations. Salvatore will come through. Why he is uncommunicative, slow, and ... not always forthcoming is a mystery. But he's not a crook.

    [​IMG]


    Sure, but half the people here who got their stuff got it after I talked to Salvatore. Is someone else going contact him to ask where my stuff is, then post a thread on his behalf to explain to me that my order's coming soon?
     
  14. mafoofan

    mafoofan Senior member Dubiously Honored

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    Unfortunately this is a drawback of places like this. They turn wonderful merchants, who produce meticulously crafted products, and blow them up to the point that they're growing too fast for their own good. You can't have it both ways (brag about how great a service is on something as wide as the internet and expect to get the same kind of attention). I'm sure now that they have apparently hired some new people, that things will be better, but in my opinion, no one will get the same quality pant from SA now since the business is larger. Before he would inspect every pair he made, now, he'll have people doing it for him.

    This is ridiculous. It plays to the whole poor-tailor-as-victim mentality, which is insulting to all parties. Nobody forces a tailor to take more orders than he can handle.
     
  15. mafoofan

    mafoofan Senior member Dubiously Honored

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    The crazy thing is that I write about this stuff and know of dozens of pairs of pants that my readers have ordered on my recommendation and he does this anyway!

    Yep. That's how I feel.
     
  16. Big A

    Big A Senior member

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    This is ridiculous. It plays to the whole poor-tailor-as-victim mentality, which is insulting to all parties. Nobody forces a tailor to take more orders than he can handle.

    Knowing that being a bespoke tailor isn't the fast-track to riches (usually), you can understand how a tailor might overextend themselves in pursuit of the almighty dollar (or euro).

    Not making excuses for Ambrosi, just saying human nature is what it is.

    This thread came along at a good time though. After visiting with a friend who now seems to wear Ambrosi almost exclusively, I was going to finally, after years of deliberation, order some pants from him.

    Now I think I'll wait, but I'm kind of irked - he makes a nice product
     
  17. mafoofan

    mafoofan Senior member Dubiously Honored

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    Now I think I'll wait, but I'm kind of irked - he makes a nice product

    Not just nice--absolutely exceptional. And that's even without considering the price advantage. Nobody makes trousers with so much handwork. My LH trousers are great, but they don't have quite that level of craftsmanship and cost twice as much.

    That's why I will be happy to remain a client if he responds to my e-mails and sends my pants!

    You shouldn't be too dissuaded though. Oddly, it seems to be only the old, established clients who make regular, large orders that are being neglected.
     
  18. NewYorkIslander

    NewYorkIslander Senior member

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    This is ridiculous. It plays to the whole poor-tailor-as-victim mentality, which is insulting to all parties. Nobody forces a tailor to take more orders than he can handle.

    Not really ridiculous, but a reality. Any business, when it grows, is going to go through growing pains. Then it either goes two places, up or away.

    To your second point, you're saying that if Salvatore told you he couldn't take your order because he has too much business you'd be cool with that? Bullshit. Because thats basically what he's telling you now by being backlogged 6 months, and you've got your panties in a bunch over it (rightly so I might add). Or better yet, if you were a new client, and wanted a pair of pants, and he said "Sorry, not now, I'm busy," you'd ever return to him for work. Again I call bullshit.

    Finally, I may not have tried all of the "best" and most expensive guys, but I also think your claim that "no one" puts as much handwork into a pair of pants is also a bit erroneous.
     
  19. medtech_expat

    medtech_expat Senior member

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    I also think your claim that "no one" puts as much handwork into a pair of pants is also a bit erroneous.

    I hope to be able to do a side-by-side comparison of Ambrosi & NSM next weekend (assuming I get my Ambrosi, of course).
     
  20. itsstillmatt

    itsstillmatt Senior member Dubiously Honored

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    Not really ridiculous, but a reality. Any business, when it grows, is going to go through growing pains. Then it either goes two places, up or away.

    To your second point, you're saying that if Salvatore told you he couldn't take your order because he has too much business you'd be cool with that? Bullshit. Because thats basically what he's telling you now by being backlogged 6 months, and you've got your panties in a bunch over it (rightly so I might add). Or better yet, if you were a new client, and wanted a pair of pants, and he said "Sorry, not now, I'm busy," you'd ever return to him for work. Again I call bullshit.

    Finally, I may not have tried all of the "best" and most expensive guys, but I also think your claim that "no one" puts as much handwork into a pair of pants is also a bit erroneous.

    blah, blah etc.
     

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