Apparently, he takes me and Nay for suckers. Salvatore, answer my e-mails or pick-up the phone so I don't have to air everything out on the internet. don't do that. just take a deep breath, step away from the computer and solve this outside of the internet. Look, you guys know going in about the delays, they may have gotten worse but the guy is trying to build a larger business within the realm of a very personalised service. There will be growing pains and if you really like the pants, then just order what you want and realize that it will take a while before you get them. In terms of communications, it sounds like he could do a better job but it also sounds like they are incredibly busy. he's going through some growing pains, if you like the guy and you like the product and he's never done wrong by you, give him a bit of a break.