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Allen Edmonds quality control

Discussion in 'Classic Menswear' started by acesup_11, Jul 13, 2012.

  1. acesup_11

    acesup_11 Senior member

    Messages:
    105
    Joined:
    Nov 17, 2006
    This is my second pair of Neumora shoes that have been delivered to me. Each time the wait has been over a month the first time I thought it was a fluke and just sent them back but this time they are back and they are worse. Is Allen Edmonds outsourcing their work now or has something changed? This is my lucky number 13th pair of Allen Edmonds and this has never happened before.[​IMG]
    [​IMG][​IMG][​IMG]
     
  2. MyOtherLife

    MyOtherLife Senior member

    Messages:
    6,501
    Joined:
    Sep 30, 2009
    Location:
    The Arena - Centerfield
    If these are supposed to be firsts return them. This is unnaceptable. Or draw this to AE's attention and see what compensation they offer. Keep us updated.
     
  3. bjornb17

    bjornb17 Senior member

    Messages:
    732
    Joined:
    Sep 10, 2010
    Last time i had a slightly imperfect product I called Allen Edmonds and they offered a decent discount that I accepted. I guess it depends on what it is worth to you. Either way they will probably take care of the situation.
     
  4. aperson

    aperson Well-Known Member

    Messages:
    74
    Joined:
    Nov 6, 2011
    Are those supposed to be from the rough collection or something?

    I've bought 6 pairs of AEs, and the only ones that ever looked like that were by design (Lubbock / Neumok).
     
  5. acesup_11

    acesup_11 Senior member

    Messages:
    105
    Joined:
    Nov 17, 2006
    No rough collection, they are the neumoras, I am just returning them they said they are cranking them out as fast as possible because of the demand
     

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