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Allen Edmonds damage?

JN41

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Good afternoon.

I recently purchased a pair of Allen Edmonds Strands from Club Monaco here in Toronto, Canada.

Today is the second day I have worn the shoes and they are beautiful. However, I have noticed an issue with the heel on each shoe that I would appreciate your feedback on.

On the inside of the left shoe there is a tear in the top of the heel near the stitching (see image1 attached). There appears to be the exact same thing same on the right shoe, however in this case it is filled in with a black sort of putty (see image2 attached). I have several pairs of higher end shoes (none from Allen Edmonds) and I have never seen anything like this before.

Thank you for your assistance.




 

powerkicker

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Feb 8, 2014
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All three of my pairs of AE have that to some degree. It's the greatest on my Fanciscans and the least on my Park Avenues. The 5th Avenues have a goodly amount too.
 
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