[Sadly] it looks familiar to me . I bought a pair of Burgundy Shell Leeds a month ago and ended up returning/exchanging them for another pair. I actually picked them up in person at the factory store/outlet. I was blinded by the perfect fit and the low, low price of $299 for shell that I missed the pretty significant defect. However, there happened to be one pair left in the country in my size (11D) and they ended up being great! You are in an entirely different situation being outside the country. Sorry to hear about your troubles. Good luck. If you can get a pair that fits and is in working condition, they are a great shoe that will last many, many years.