Discussion in 'Classic Menswear' started by Mild Mannered, Sep 27, 2009.
AE doesn't make lasted shoe trees. They were regular full toe trees.
That has been my experience, both in buying new shoes at a discount, price match, or even at 33% off on a completely different style that is not advertised as such.
I have read how poor the stores may have been - but choosing to work with a Manager only has proven extremely rewarding in both choice, size, style, savings, and returns.
Managers are the last stop in how well a department shows up on the quarterly sales reports, and profitable volume (at the expense of more profits) is much better viewed by the store because it establishes more customer relationships.
I have chosen to only work with managers for my own self interest.
How does the allen edmonds MTO process work? What does it cost to do made to order? What are the options? Is there a place where I can find all this information that I just haven't found???
Yes, many items are not on the web site or on sale - but as expressed by another member here, the discount can be extended to other items when working with a manager.
Hope that helps.
THANKS! just curious though... for those of you out there that have done the AE MTO thing, what has it set you back?
There is no additional cost beyond the cost of the standard model. So it will be dependent on what you are looking for
Got an email back from Paul on Friday indicating he'd pass it along; got a voicemail just now from Allison explaining that the 3-333 last doesn't exist in the size I would need. Not unexpected. Still psyched to see this sort of shoe once again available from a US maker, and more than satisfied with how quickly they got back to me on my request.
Consider yourself quite lucky. I cannot get an email returned to save my life about the status of my MTO and a change I wanted to make to it...
Have you tried working with your SA in store? They can probably speak directly to HQ easier if you're having issues getting an answer.
No, I have not. This order was placed directly with AE customer service via the SF SWAT program established by Mr. Grangaard. Since the store had nothing to do with the order or revenue associated with it, it felt disingenuous to me to consume their time.
Something to consider. I placed my order through the SA for the MTO, but I don't think it's disingenuous to ask for their help if you have a good relationship with the SA and store. Even more so if you plan to give them more business later on.
wow... that's great to hear. So it only costs more if the options you choose are more expensive (like if you request shell for a shoe that is typically calf)?
Chestnut Coltons. Gotta love the 0 last.
Very nice. How old is your particular pair?
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