So I dont know if anyone else has had this problem, but I tried to post a review of one of their locations, which was less than positive. Basically, the SA was clueless, and tried stuffing my foot into shoes too small and too narrow. The store also had no lace-ups of any kind in my size (8.5 3E-pretty common). So my review was never posted, I tried again, still not posted. I e-mailed AE customer service twice about my experience, with no response. Normally I have positive experiences in their stores, but this is a smaller location, and had one SA on duty, with nothing in stock.