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rikod

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I had a problem uploading from the phone but I think I fixed it.
 

Shoenut

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These are brand new Daltons, not seconds.. nasty scratches (not glue or something soft) on the left shoe. Even after cream and brown wax look terrible.

I have sent 3 emails in a week with no response. I have no experience dealing with AE, any advice appreciated

View attachment 1563813 View attachment 1563814
I don’t buy online, but I would just return. Dealing with an SA makes the boo boos easier to deal with.
 

Ashley_S

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These are brand new Daltons, not seconds.. nasty scratches (not glue or something soft) on the left shoe. Even after cream and brown wax look terrible.

I have sent 3 emails in a week with no response. I have no experience dealing with AE, any advice appreciated

View attachment 1563813 View attachment 1563814
DM me if you like. I don't normally step in to handle non-special makeup related QC issues but I'd love to connect you with a store to help you out a little quicker.
 

mreams99

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Patiently waiting for my LandSharks to arrive :bounce2:...or Navycordshk as AE labels them :cool:

View attachment 1563787
Is this from a shipping notice?
I just checked my order history, and it does not show up there. I never got an order confirmation or receipt either. I’m not too worried about that (yet).
 
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DawgPound

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Is this from a shipping notice?
I just checked my order history, and it does not show up there. I never got an order confirmation or receipt either. I’m not too worried about that (yet).
Nah...just a shipping notice for the shoe trees I also purchased at the same time. The LandSharks were shown on the same shipping notice, but are still backordered. I did receive a receipt when I placed the LandSharks order. I seem to recall that some received receipts and some didn't, but I'm no authority on it. Just a topic of discussion on here at one point.
 

NYCTechNerd

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These are brand new Daltons, not seconds.. nasty scratches (not glue or something soft) on the left shoe. Even after cream and brown wax look terrible.

I have sent 3 emails in a week with no response. I have no experience dealing with AE, any advice appreciated

View attachment 1563813 View attachment 1563814

I never do anything by eMail with Allen Edmonds because it takes several days for them to respond and if they ever do it often comes from a Calares employee (the shell corporation that owns AE and several other shoe brands) who does not know much about the products anyway. When you call, it is the same people working in a shared customer service call center but they often can do something more quickly which is probably "send them back or return at a store and we can send you a new pair".

Not trying to be negative rather trying to help you get to a solution more quickly. Feel free to do a search by my user name in this thread and would will find a post in which I state it usually takes ordering 5-6 pairs before I can find one with no obvious QC issues (and why I have mostly moved away from AE to other brands unless there is something really special or really cheap on sale that I have wanted for some time).
 

FatTuesday

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Is this from a shipping notice?
I just checked my order history, and it does not show up there. I never got an order confirmation or receipt either. I’m not too worried about that (yet).
You never got a receipt? I'll look into that.
Oh oh. Looks like someone missed the shark express...


Maybe AE thinks you have enough shoes already.
 

rikod

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I never do anything by eMail with Allen Edmonds because it takes several days for them to respond and if they ever do it often comes from a Calares employee (the shell corporation that owns AE and several other shoe brands) who does not know much about the products anyway. When you call, it is the same people working in a shared customer service call center but they often can do something more quickly which is probably "send them back or return at a store and we can send you a new pair".

Not trying to be negative rather trying to help you get to a solution more quickly. Feel free to do a search by my user name in this thread and would will find a post in which I state it usually takes ordering 5-6 pairs before I can find one with no obvious QC issues (and why I have mostly moved away from AE to other brands unless there is something really special or really cheap on sale that I have wanted for some time).
Thanks!,

I wanted to contact them before returning, after some work they look a bit better than the pics now and I was willing to keep them but with a discount, if not I prefer to return them, I own 5 other pairs of AE and they are fine, some minor issues in a couple of them but nothing to justify a return, this is the first one.

Maybe I will go to the Miami store tomorrow and see what they say. I normally avoid going there because they don’t have anything in stock and the people who work there don’t know a **** about shoes.

thanks man
 

ProfilaBinding

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I wonder if there is enough fuzz on this visitor to make a suede boot...that would be a cool “exotic” leather.
View attachment 1563699
Ok, so his head and abdomen was only 1 1/2” long, but still. Maybe a pair of boots for the daughters Barbie.

It’s a Southern Wolf spider for those interested. Probably the largest that I’ve ever seen.

Ah, so that's where this milkshake suede comes from.

IMG_2412.JPG
 
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